Back

Matthews Kia of Greece - Service Center

Rochester, NY

4.3
281 Reviews

281 Reviews of Matthews Kia of Greece - Service Center

Sort by
June 07, 2024

My car was making a strange noise and, thankfully, they were able to figure out what said noise was much quicker than I originally thought. They ordered a part and will contact me when it's in so I can dri More

by RACHELSAXTON1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Polimeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John and Dan from the service department are always wonderful
June 02, 2024

From when I walked in the service entrance everything went smooth and efficient Satisfied completely More

by lgoater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 03, 2024 -

Matthews Kia of Greece responded

Hi Igoater, Thank you for the 5 Star Review and your business!

June 01, 2024

Everybody knew exactly what to do. They offered a ride home or if we wanted to wait we could do that too. They took our number and after the job was completed they contacted us by text More

by KBUCHHOLZ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Jun 03, 2024 -

Matthews Kia of Greece responded

Hi KBUCHHOLZ18, Thank you for choosing Matthews Kia of Greece for your recent service visit. We appreciate the 5 Star Review!

May 30, 2024

The experience with Matthews Kia of Greece has always been a positive one. Excellent service and customer support from the moment you walk through their doors. Office and floor staff are very friendly an More

by Srivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Matthews Kia of Greece responded

Hi Srivera, Thank you for choosing Matthews Kia of Greece for your recent service visit! We appreciate the 5 Star Review.

May 25, 2024

Great service department and great customer service. They really listen to what you have to say More

by HALER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Matthews Kia of Greece responded

Hi HALER, Thank you for the 5 Star Review and your business!

May 24, 2024

Great service, however the appointment took an hour longer than I was told I was going to be there More

by kristenzablonski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN
May 28, 2024 -

Matthews Kia of Greece responded

Hi kristenzablonski, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 24, 2024

Service was great and the people were alsome very polite and was great with answers to my questions More

by angellugo1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Matthews Kia of Greece responded

Hi angellugo1215, Thank you for the 5 Star Review and your business!

May 23, 2024

So far I’m pleased with the service I’ve received. My vehicle is new and not requiring much service at this point More

by kandoo80
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Matthews Kia of Greece responded

Hi kandoo80, Thank you for the 5 Star Review and your business!

May 21, 2024

Car was broken into anf disabled. Their service dept. did a great job in getting my car back to me. More

by aquinas54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Mcauther
May 28, 2024 -

Matthews Kia of Greece responded

Hi aquinas54, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 21, 2024

I've all ways liked this service department. Friendly and service is done in a timely manner. More

by DWOOD80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Mcauther
May 28, 2024 -

Matthews Kia of Greece responded

Hi DWOOD80, Thank you for the 5 Star Review and your business!

1
...