Bradley Hooper

I do not comment for reviews. See below for ratings on aspects of the visit. Done See below for ratings on aspects of the visit. Done More

by dmgathmann Verified Customer Verified Customer

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Service department under Joe Kruppenbacher and his staff have been nothing short of excellent providing great service, a friendly atmosphere and timely workmanship. Matt DiManno in sales has been my go to have been nothing short of excellent providing great service, a friendly atmosphere and timely workmanship. Matt DiManno in sales has been my go to guy for the lease of my last several vehicles. I am very pleased with the relationship we have forged and the resultant deals that have resulted. Going to Matthews Kia is always like seeing old friends. More

by GNASCA001 Verified Customer Verified Customer

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MATTHEWS WAS OK ON THIS BUT ALL IT WAS IS MY STOLEN KIA SPORTAGE (2ND TIME) WAS STOLEN AND TOTALED,THEY REALLY DIDN'T HAVE TO DO ANYTHING. THAT BEING SAID PLEASE DO NOT CONTACT ME IN ANYWAY AT ALL,MY KIA SPORTAGE (2ND TIME) WAS STOLEN AND TOTALED,THEY REALLY DIDN'T HAVE TO DO ANYTHING. THAT BEING SAID PLEASE DO NOT CONTACT ME IN ANYWAY AT ALL,MY KIA EXPERIANCE ENDED IN DISASTER BECAUSE OF THE BOGUS ANTI-THEFT SOFTWARE SYSTEM YOU INSTALLED,THEY WENT THROUGH DOOR HANDLE AND LOCK ASSEMBLY,ALSO THE CAR HAD A CLUB PROVIDED BY KIA TO THE CITY OF ROCHESTER AND THAT WAS NO DETERRENT,THEY RIPPED IT OFF LIKE A TOY,I HAVE CALLED VESTAL TO TAKE MY NAME OFF ALL LISTS AND MAILINGS.I'M TOTALLY DONE WITH KIA THANKS CHARLIE O'HARA More

by CMOHARA127 Verified Customer Verified Customer

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Great customer service. Friendly and thorough, addressing the recall and keeping my KIA SELTOS up to date on all maintenance. Friendly and thorough, addressing the recall and keeping my KIA SELTOS up to date on all maintenance. More

by giniafairy Verified Customer Verified Customer

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Just purchased my 5th KIA from this dealer. Always an awesome experience! Ron Felix is a no pressure, but thorough sales rep. Thank you. Always an awesome experience! Ron Felix is a no pressure, but thorough sales rep. Thank you. More

by DENCARTER1961 Verified Customer Verified Customer

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Service personnel were good. Very friendly to me and my spouse. My car is in good hands Very friendly to me and my spouse. My car is in good hands More

by PK1DAWLEY Verified Customer Verified Customer

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I couldn't be more pleased about when I picked up my car. Everything was explained; I could not have asked for more. Everything was explained; I could not have asked for more. More

by ROSELLA0 Verified Customer Verified Customer

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Fast and very reasonable price. Brett was very nice and knowledgeable. Will return for future needs Brett was very nice and knowledgeable. Will return for future needs More

by hoopcdan5 Verified Customer Verified Customer

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I was there for NYS inspection. It took 1 1/2 hours. Not impressed at all. There was NO communication. It took 1 1/2 hours. Not impressed at all. There was NO communication. More

by kwicz Verified Customer Verified Customer

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This was a quick and courteous appointment . I was informed of the service and cost before anything was performed. I was informed of the service and cost before anything was performed. More

by abetlem Verified Customer Verified Customer

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