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Matthews Kia of Greece - Service Center
Rochester, NY
281 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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281 Reviews of Matthews Kia of Greece - Service Center
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April 29, 2023
Wait time very long. Took my car back to do an update they didnt/forgot to do when they had the car for 3 months. Service has really gone down hill the last 3 years. Al Took my car back to do an update they didnt/forgot to do when they had the car for 3 months. Service has really gone down hill the last 3 years. Always charging 3x more for parts labor per hour is outrageous. More
by BARB2900
Verified Customer
Helpful April 29, 2023
The service department is always welcoming and keeps me informed of what needs to be done and how long it will take. Vehicle always completed when promised. informed of what needs to be done and how long it will take. Vehicle always completed when promised. More
by KIM14616
April 29, 2023
I have bought or leased 11 vehicles from these people, Brian and Eddie mostly, over 10 years, they are THE best at what they do, hands down. Great dealership and great people in every department Brian and Eddie mostly, over 10 years, they are THE best at what they do, hands down. Great dealership and great people in every department More
by Clune666
April 27, 2023
I super enjoyed dealing with this dealership. Ajay was always available to answer my questions via call text and email and I’m in love with my new car. Ajay was always available to answer my questions via call text and email and I’m in love with my new car. More
by a.w.harriott
Employees Worked With
Ajay Stephenson
April 26, 2023
Just overall great experience. No pressure. Know exactly what the car needs. Timely. Great service. No pressure. Know exactly what the car needs. Timely. Great service. More
by GAGNIMR07
April 26, 2023
Professional Service. Friendliness of staff. Fast service. Explains the service to be done. Checkout fast and easy. Friendliness of staff. Fast service. Explains the service to be done. Checkout fast and easy. More
by MEMORIES14609
April 22, 2023
I actually look forward to these yearly service appointments! get a coffee, look at the cars, and wait in a relaxed enviroment. and get tips for future buying by sales staff. appointments! get a coffee, look at the cars, and wait in a relaxed enviroment. and get tips for future buying by sales staff. More
by TOMJET529
Employees Worked With
