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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
652 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 652 reviews

May 03, 2025

Service was done as requested and on time. Would bring my car back.in the future More

by smkristek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 02, 2025

Dion was great. I felt I got a fair deal on the car. I have to be honest I don't remember the other mah you asked about if he was financing he was greatm More

by PROELAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We're happy you found our staff to be so supportive during your experience here at Matthews. Thank you again for choosing Matthews and we hope to see you again.

May 02, 2025

It was quick and I didn't have to wait very long. There was no major issues. More

by alans4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 30, 2025

Very helpful Jumped through some hoops for us. Came in on his day off to help us. More

by nlane1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel Almonte
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2025

Very clean atmosphere; friendly and knowledgeable associates make the experience enjoyable. Thank you very much More

by meghan13k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi Meghan- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 24, 2025

Car dealership was quick and efficient. Would recommend them for an oil change if needed. More

by mystic031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Apr 28, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 24, 2025

The service department is not customer friendly. Unfortunately I would need to drive even farther out of my way to have work done on my Volkswagen as it is I drive an hour to get here. They act like More

by jmg13780
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

April 23, 2025

As usual the service was outstanding, Tim was great to deal with and very helpful. Thank you to Steve Monk for helping with my service needs More

by cboulter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 23, 2025

The service department is always super helpful and always take the time to answer all of my questions More

by odalysr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skinner, Chris
Apr 28, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi -Thank you for sharing your great experience at Matthews. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

April 17, 2025

Fine, thoughtful, flexible, and accommodating sales, service, and management staff. I was not an easy customer so I appreciate my experience with Matthews even more. Thank you. More

by sas10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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