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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
660 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 660 reviews

June 02, 2025

The staff and mechanics are always friendly and helpful. They do their best to help with problems. I have been using them for 10 years and will continue to use them as long as Kathy (my car) still runs More

by LauraLee0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

They moved the hood latch so it works now After I came back the second time and said, I still heard the noise they put it up on the left and found that I needed my suspension thing replaced which I will d More

by gbweyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarod and a service guy.
May 28, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 27, 2025

They were very helpfull as I just had knee replacement and was with a walker and went to the wrong area they came open the door for me took my key to the right person More

by JOYCESHAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Adam Barnes was very helpful in finding the right car for me. I told him what I was looking for in a vehicle and checked out a few on the lot. I am very happy with my new Mitsubishi outlander. More

by beverlypatrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi Beverly- Thank you for choosing Matthews for your automotive needs. We are thrilled to hear about your positive experience with Adam. Congratulations on your new vehicle! We appreciate your kind words.

May 15, 2025

Chris Skinner my advisor was so helpful and nice and Nate who serviced my car did awesome . His video of my car and recommendations for what I needed were spot on ! More

by jyme275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Skinner
May 15, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 14, 2025

I’ve been here four or five times for NYS inspection. Always friendly customer service and honest assessment from techs. More

by rustydarts
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I’m not sure of any names
May 15, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 12, 2025

Went in for an oil change and tire rotation. They never rotated my tires. I'm going to use the remaining free services and they won't see me again unless it's warranty work More

by abst67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for posting a review. We appreciate the time you took to let us know about your experience at our dealership. Allow me to apologize on behalf of the team at Matthews Mitsubishi. We want to hear all about what went wrong so that we can take care of you like we should have. Please contact Steve Monk our fixed operations manager at smonk@matthewsauto.com. We would love the opportunity to address your concerns and find a solution. We look forward to hearing from you.

May 11, 2025

I returned to this dealership solely on my previous purchase from Adam. He is a great salesman. I highly recommend him to anyone. I knew I wanted to use his help to find the best car for my needs. I ac More

by jenzeggert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for choosing Matthews for your automotive needs. We are thrilled to hear about your positive experience with Adam. Congratulations on your new vehicle! We appreciate your kind words.

May 03, 2025

Service was done as requested and on time. Would bring my car back.in the future More

by smkristek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 02, 2025

Dion was great. I felt I got a fair deal on the car. I have to be honest I don't remember the other mah you asked about if he was financing he was greatm More

by PROELAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We're happy you found our staff to be so supportive during your experience here at Matthews. Thank you again for choosing Matthews and we hope to see you again.

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