Matthews Mitsubishi Planet PreOwned - Service Center

They moved the hood latch so it works now After I came back the second time and said, I still heard the noise they put it up on the left and found that I needed my suspension thing replaced which I will d back the second time and said, I still heard the noise they put it up on the left and found that I needed my suspension thing replaced which I will do when I get enough money More

They were very helpfull as I just had knee replacement and was with a walker and went to the wrong area they came open the door for me took my key to the right person and was with a walker and went to the wrong area they came open the door for me took my key to the right person More

Chris Skinner my advisor was so helpful and nice and Nate who serviced my car did awesome . His video of my car and recommendations for what I needed were spot on ! who serviced my car did awesome . His video of my car and recommendations for what I needed were spot on ! More

I’ve been here four or five times for NYS inspection. Always friendly customer service and honest assessment from techs. Always friendly customer service and honest assessment from techs. More

Went in for an oil change and tire rotation. They never rotated my tires. I'm going to use the remaining free services and they won't see me again unless it's warranty work They never rotated my tires. I'm going to use the remaining free services and they won't see me again unless it's warranty work More

Service was done as requested and on time. Would bring my car back.in the future Would bring my car back.in the future More

It was quick and I didn't have to wait very long. There was no major issues. There was no major issues. More

Very clean atmosphere; friendly and knowledgeable associates make the experience enjoyable. Thank you very much associates make the experience enjoyable. Thank you very much More

Car dealership was quick and efficient. Would recommend them for an oil change if needed. Would recommend them for an oil change if needed. More

The service department is not customer friendly. Unfortunately I would need to drive even farther out of my way to have work done on my Volkswagen as it is I drive an hour to get here. They act like Unfortunately I would need to drive even farther out of my way to have work done on my Volkswagen as it is I drive an hour to get here. They act like I am an inconvenience and are condescending. I recently purchased a brand new car from the dealership and regret it because of the interactions I had with the service department and I haven’t even owned the car a month yet. More