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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
262 Reviews

262 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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December 11, 2023

Was a quick service visit. Went over everything on my inspection. Waiting room was nice. More

by bobmcnamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

December 11, 2023

Not happy at all they broke my hub cap told me I had to buy one that it was where and tear More

by roe30355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dident work with any of them
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Dec 27, 2023 -

Matthews Mitsubishi Planet PreOwned responded

If your issue has not been resolved please give us a call at 607-754-2050 and ask for Service Manager, Chris Skinner. Your business is important to us and we hope we can make things right.

December 07, 2023

Never had an issue with any Matthews previously, but I would not bring my car here again. Their carelessness cost me needing to replace two fairly new tires over two trips, several hours of aggravation, a More

by ALR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Dec 08, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hi ALR, We would like the opportunity to look into your visit however, being that your name is not displayed we cannot research your visit. Would you please respond with your name so we would be able to? If you would not like it displayed you can do so privately by emailing us at TellUs@matthewsauto.com or give Service Director, Steve Monk a call 607-754-2050.

December 06, 2023

Was a quick service visit. Went over everything on my inspection. Waiting room was nice. More

by mystic031
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

November 30, 2023

Only been dealing with Matthews for about a year now and feel confident in their abilities to meet my needs. Employees are courteous and knowledgeable in what they do. More

by tgramata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
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Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 29, 2023

The dealership is very clean, has very friendly and knowledgeable employees, also excellent service department!, including a comfortable place to wait for your vehicle. More

by bmonkey1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 23, 2023

Great job … fast and friendly. Would highly recommend for service when needed. Also made appointment quick. More

by BRANDALL75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 09, 2023

So easy! ! In and out with no issues!! Easy scheduling too...couldn't have made it any better! More

by rhassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 08, 2023

Every person in the service department has always been kind & patient with me. I would recommend Matthews service department for any service on any make of auto they own. More

by jmurphy80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 06, 2023

Made it easy to purchase a car. All the details were put in front of me. More

by Tguil2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Husch
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Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

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