Matthews Mitsubishi Planet PreOwned - Service Center

Ok to go to. Never seem to call to tell you your car is done. Only your service advisor can seem to answer questions about your vehicle. Nobody else can seem to a Never seem to call to tell you your car is done. Only your service advisor can seem to answer questions about your vehicle. Nobody else can seem to answer anything More

The purchase process is much more extensive since the last time I bought a new car, but the friendly staff did all the paperwork with no mistakes! R Hartshorn, Binghamton, NY last time I bought a new car, but the friendly staff did all the paperwork with no mistakes! R Hartshorn, Binghamton, NY More

Went in for oil change and to have my battery assessed. Very relieved to have all of my car features back after the battery change!! I would just wait until the car is assessed before giving the customer i Very relieved to have all of my car features back after the battery change!! I would just wait until the car is assessed before giving the customer input on what might not be wrong after concerns are brought up. I trust everyone on the Service Team is very knowledgeable as they have always ultimately solved any of my car problems but it takes away credibility before the service takes place. Following the assessments on my battery communication was great and my car is working perfectly again! More

Great service and so helpful through the purchase of buying a new vehicle , would recommend them again buying a new vehicle , would recommend them again More

People were courteous, place was clean and had water etc. for customers while waiting, even though this was a warranty situation the service person Korey kept us well informed during the process.It was the b for customers while waiting, even though this was a warranty situation the service person Korey kept us well informed during the process.It was the best response and friendly service we had really gotten from a person there during a service. More

Customer service is the best. Even cleaned the inside of my windshield for me as I could not clean it without streaks. Always great service. Even cleaned the inside of my windshield for me as I could not clean it without streaks. Always great service. More

Everyone is friendly and courteous. Place was clean and had water and coffee for customers to drink while waiting for your car being worked on. I will go back for my car needs. Place was clean and had water and coffee for customers to drink while waiting for your car being worked on. I will go back for my car needs. More

The staff were courteous and helpful. Parking in the service garage is convenient. The work was completed in a timely manner. Parking in the service garage is convenient. The work was completed in a timely manner. More

They are very good at customer service. They explained the best fix and completed it promptly! They explained the best fix and completed it promptly! More

I love working with them. They are super friendly and tremendously helpful. This was my second car purchase from them. They are super friendly and tremendously helpful. This was my second car purchase from them. More