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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
279 Reviews

279 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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December 06, 2023

Was a quick service visit. Went over everything on my inspection. Waiting room was nice. More

by mystic031
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

November 30, 2023

Only been dealing with Matthews for about a year now and feel confident in their abilities to meet my needs. Employees are courteous and knowledgeable in what they do. More

by tgramata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 29, 2023

The dealership is very clean, has very friendly and knowledgeable employees, also excellent service department!, including a comfortable place to wait for your vehicle. More

by bmonkey1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 23, 2023

Great job … fast and friendly. Would highly recommend for service when needed. Also made appointment quick. More

by BRANDALL75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 09, 2023

So easy! ! In and out with no issues!! Easy scheduling too...couldn't have made it any better! More

by rhassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 08, 2023

Every person in the service department has always been kind & patient with me. I would recommend Matthews service department for any service on any make of auto they own. More

by jmurphy80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 06, 2023

Made it easy to purchase a car. All the details were put in front of me. More

by Tguil2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Husch
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 01, 2023

Ok to go to. Never seem to call to tell you your car is done. Only your service advisor can seem to answer questions about your vehicle. Nobody else can seem to a More

by ravager617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
Nov 03, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for letting us know about your recent experience. We will work on this with our Team.

October 26, 2023

The purchase process is much more extensive since the last time I bought a new car, but the friendly staff did all the paperwork with no mistakes! R Hartshorn, Binghamton, NY More

by RHARTSHORN
Recommend Dealer
Yes
Employees Worked With
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

October 23, 2023

Went in for oil change and to have my battery assessed. Very relieved to have all of my car features back after the battery change!! I would just wait until the car is assessed before giving the customer i More

by ANNALEESEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Oct 24, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Service Team! We truly appreciate your business and the great review!

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