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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
271 Reviews

271 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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March 29, 2023

They fixed the issue with the blind spot monitor. However insisting that the 12 volt outlet is always on even though the owners manual says it turns off with the key More

by paking3215
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Husch
Apr 19, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hello, We're glad that overall we were able to help you with your blind spot monitor but, if there is anything more we can do for you, please don't hesitate to reach out to General Manager, Jim Morse 607-754-2050. We appreciate your business!

March 25, 2023

Mike Goff was the sales rep I worked with. He was very helpful and listened to my needs and did not try to up sell me. I was very happy with the service given. It was a painless process More

by wrightt34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and glad are so glad hear you had a great experience with Mike! We appreciate your business and the great review!

March 21, 2023

They were able to track down the needed parts in a shorter time than originally quoted. The work was done at a reasonable price, and the problem with my car was diagnosed and fixed. More

by GDWORNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! We appreciate the great review!

March 21, 2023

Great service. Staff always pleasant. Takes the time to answer questions or any concerns you may have. More

by jessicakenyon97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your continued business and the great review!

March 18, 2023

I showd up at 7:45 am noappointment and they took care of me.2 new wipers installed and on my way at 8:10. It doesn't get better than that. More

by rgilyard0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! We appreciate your business!

March 15, 2023

I appreciate that they are honest enough to tell you what your vehicle needs without making you feel like you have to do it all that day. More

by fairielover1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Our Team Thank you for your business and the great review!

March 13, 2023

Super friendly. Sales and service were great. Even gave us a ride to work which is very convenient. More

by ericamcquade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Our Team! Thank you for your business and the great review!

March 10, 2023

Very easy to schedule maintenance. Work done in a timely fashion and profesionally completed. No problems. More

by mark.herr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hi Mark, We're glad to hear you had a great experience! If there is anything more we can do to provide an even better future one, please don't hesitate to let us know! We appreciate your business!

March 03, 2023

This dealership was the best part of our car breaking down. Very nice people, understanding of our situation, and got the work done quickly for us over a busy weekend. This dealership was excellent, kn More

by wadsworth125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Our Team! Thank you for your business and the great review!

February 24, 2023

Treat the customers with great respect It’s unfortunate. I had to go elsewhere to buy my. Brand new atlas, had a very low mileage Volvo CX 90 ,very clean 2016 to trade in. But again I do feel bad I would’ve More

by maynardswenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We apologize that your recent experience wasn't a good one. We hope you found the vehicle you've been looking for and if there is anything more we can do for you in the future, please don't hesitate to reach out!

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