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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
291 Reviews

291 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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May 21, 2022

Great team, fast service, highly recommend you see them for sales and service as well! More

by Megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Salisbury
May 21, 2022

Everyone from the sales dept to the service dept. are first rate. Professional and friendly. More

by nelsond64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

Wait time was very reasonable. Steve, knew is job and did it very well. Explained the process of getting the oil changed and estimate of how long it would take. More

by 0sut4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

This was my fist visit for service. It went well. I hope future visits are the same. More

by JIM.SHEARER24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022

The scheduling time for an appointment was reasonable , the service was very good and the treatment by your service manager was excellent. More

by havorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Skinner
May 08, 2022

Great service, straightforward communication, and friendly staff. The problem that other shop couldn't identify was adequately diagnosed and repaired. More

by Serge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Spicer
May 07, 2022

Easy scheduling,40k svc, clearly explained what was needed, finished promptly, wry nice job thanks More

by bob.gannon08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
May 07, 2022

The work by the service department installing new tires was excellent. The Salesperson we worked with regarding a possible different car was very professional and helpful. More

by kevav226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022

This dealership was quick with servicing my car and they were very easy to work with More

by lookitzme2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022

Even though I did not make a purchase, I appreciated the opportunity to try out a car. I am happy with my current car from Matthews for now. Service there has been very good. More

by kevav226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.