Matthews Motors Wilmington

Best car buying experience to date!! I found a car I was interested in on the internet that was at a different location. They immediately relocated the car to the local store. The entire I found a car I was interested in on the internet that was at a different location. They immediately relocated the car to the local store. The entire process was seamless, pleasant and flawless! I can't say enough how wonderful they were. From my salesman Jerry Todd, to the finance director, to the sales manager, to Justin in service, everyone was so pleasant. They seemed more like family than business associates. I love my new car and would HIGHLY recommend Matthews Motors! More

Jacob and rest of the team did everything to help me get into the vehicle I wanted. I did not have to settle for something less. The process was painless and I would tell anyone to go there first. into the vehicle I wanted. I did not have to settle for something less. The process was painless and I would tell anyone to go there first. More

Overall process was satisfactory. Everyone was nice though the process was a bit grueling. I came in on a Thursday night to buy a truck and got 85% through all the paperwork and they let me take the t though the process was a bit grueling. I came in on a Thursday night to buy a truck and got 85% through all the paperwork and they let me take the truck home overnight for and "extended" test drive. Came to my work the next morning to get the truck to do service and clean it the next day to have it ready for me to pick up at my 4pm appointment. When I got there at 3:45 I saw the truck pulling into the shop which turned out to be just the start of service and detailing. From my 4pm appointment I waited until 7:30 pm before the truck was ready only to find out the truck only had one key with no fob and had not cleaned at all and Also still had a taillight out. Ended up having to take time off work the following week to get all this done after waiting all that time for my 4pm "appointment". I had already been there for 2 plus hours the night before. The finance lady's attitude turned a bit salty as soon as I declined her few attempts to sell me their extended coverage warranty. Sales team took care of me overall. More

Awesome service and well managed business!I will be Awesome service and well managed business! I will be sending them some business. The staff is knowledgeable courteous and not pushy. Met the owner a Awesome service and well managed business! I will be sending them some business. The staff is knowledgeable courteous and not pushy. Met the owner and had a pleasant chat with her. More

I could not have asked for a better experience than my husband and I had! Everyone there goes above and beyond to get you exactly what you want. So much so we bought 2 vehicles within 3 days! husband and I had! Everyone there goes above and beyond to get you exactly what you want. So much so we bought 2 vehicles within 3 days! More

I have a background in the “Client Experience,” and my expectations on it are very high. Let me just say that Pam “The Deal Diva” made our car shopping experience exceed expectations. With her and Miranda expectations on it are very high. Let me just say that Pam “The Deal Diva” made our car shopping experience exceed expectations. With her and Miranda’s guidance we got exactly what we wanted. I would say go to Matthew’s Motors every time you need a car. Thanks ladies! You’re amazing. More

Cassidy Pope Was the best part about getting my new car. Great sales rep! Should be promoted to GM (: love her more than my car!! Great sales rep! Should be promoted to GM (: love her more than my car!! More

I love the staff here they made use feel very welcome. The salesmen and the finance department did the best they could to work with us so we could get the vehicle. The salesmen and the finance department did the best they could to work with us so we could get the vehicle. More

I was very pleased with the service I got. People were friendly and helpful. I took it in for an inspection and alignment but added an oil change and headlight restoration. Justin did a great job on the h friendly and helpful. I took it in for an inspection and alignment but added an oil change and headlight restoration. Justin did a great job on the headlights. Thanks. More

Staff went out of their way to get me the right car. They went out of their way for me. 2nd purchase will do again Love them thanks. Great job everyone They went out of their way for me. 2nd purchase will do again Love them thanks. Great job everyone More