
Matthews Motors Wilmington
Wilmington, NC
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504 Reviews of Matthews Motors Wilmington
Fantastic Dealership Can't say enough good things about the team at Matthews Wilmington. After a not-great experience at a mass-brand dealership, I came to MM a little def Can't say enough good things about the team at Matthews Wilmington. After a not-great experience at a mass-brand dealership, I came to MM a little defensive and very wary of the entire car buying experience. The entire staff at MM was totally different from the start- never pushy, very honest, and incredibly accommodating. They made it so easy and effortless- it never felt like a sales process, which I appreciate so much. Jimmie in Sales, the finance team, and Mike with Service were FANTASTIC and so easy to work with. They worked quickly to get me in the exact vehicle I wanted, took care of every single detail, had everything organized and in order and were super efficient. They kept me informed every step of the way, offered me multiple options to make things easier, and were 100% dedicated to making sure I was happy at all times. I don't think I've ever been to a business that's ran so smoothly. They got me in the vehicle I wanted quickly, and delivered it to me in better than new condition- beautifully detailed, fully serviced and completely ready to go. The vehicle I wanted (4Runner) sells quickly and retains it's value (i.e., price) really well- but they not only made sure they didn't sell it out from under me while I was interested, they gave me an amazing price- very competitive market value- even better than the actual Toyota dealership. Totally changed my mind on dealing with car salesmen. Definitely won't go to any other dealership now- they've set the bar. Highly, highly recommend you go here first- you won't go anywhere else once you do. More
First time there and everything went as I expected the people were real friendly and they got me what I was looking for thank you guys it was good experience people were real friendly and they got me what I was looking for thank you guys it was good experience More
Jimmie was an amazing salesman. Not pushy at all and understood the truck I was look at on his lot wasn’t my only option. He was very patient with me in making my decision and getting everything approve understood the truck I was look at on his lot wasn’t my only option. He was very patient with me in making my decision and getting everything approved. I had a few issues with my truck after I drove it off the lot. But Michael has been amazing at getting everything fixed, and answering all my questions. I Would highly recommend purchasing your next car from them. I will definitely be back. More
Pre owned car Matthews motors of Wilmington N. C is the best of the best you don;t have to take my word just stop b by trust me you will be glad you did just thi Matthews motors of Wilmington N. C is the best of the best you don;t have to take my word just stop b by trust me you will be glad you did just think about it what do you have to lose More
It was my first visit to your company & I was greeted in a friendly manner. And enjoyed the ability to schedule appointment for oil change via internet. It was a convenient addition of which I found extra a friendly manner. And enjoyed the ability to schedule appointment for oil change via internet. It was a convenient addition of which I found extra special. Service personnel were cordial & very efficient & I was greatly pleased with not only awesome customer service but a special discount was applied & the whole experience made my day! I have already forwarded in this most wonderful service experience to family & friends & plan on adding it in social media as well! I am definitely a very happy & pleased new customer! Thank You ! Sincerely, Deborah Dobias More
They alright but when you call is hard to get answer or something you need from them when you talk to them.They are friendly. something you need from them when you talk to them.They are friendly. More
By far the best experience I have had, everyone was so open an made you feel so welcomed. Positive attitudes all around .. great service an I’m a happy customer ... thanks for your services open an made you feel so welcomed. Positive attitudes all around .. great service an I’m a happy customer ... thanks for your services More
Ty to everyone that made my experience painless. A great deal as well and a fair trade in value. Great price for a awesome car. Looking forward to great service as well. deal as well and a fair trade in value. Great price for a awesome car. Looking forward to great service as well. More
Best car buying experience to date!! I found a car I was interested in on the internet that was at a different location. They immediately relocated the car to the local store. The entire I found a car I was interested in on the internet that was at a different location. They immediately relocated the car to the local store. The entire process was seamless, pleasant and flawless! I can't say enough how wonderful they were. From my salesman Jerry Todd, to the finance director, to the sales manager, to Justin in service, everyone was so pleasant. They seemed more like family than business associates. I love my new car and would HIGHLY recommend Matthews Motors! More
Jacob and rest of the team did everything to help me get into the vehicle I wanted. I did not have to settle for something less. The process was painless and I would tell anyone to go there first. into the vehicle I wanted. I did not have to settle for something less. The process was painless and I would tell anyone to go there first. More