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Matthews Nissan

Vestal, NY

4.8
1,286 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,286 reviews

November 01, 2025

He talks to you. About your car. Very nice. We did not get that service from the Matthews Chevy service dept recently. Thanks for taking the time to talk and meet wit More

by fkillian63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

October 30, 2025

Excellent customer service. Performance over all amazing. Friendly, knowledgeable. Hospitality amazing. Thank you for everything. More

by cummingsk57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Van Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 30, 2025

they took me right in and worked on my car and got me out of there pretty quick More

by feenster59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

October 25, 2025

Davonte was amazing—friendly, patient, and honest! He made buying my new car easy and stress-free. Highly recommend him! More

by jessica_200688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Matthews Nissan responded

Hi Jessica- Thank you for choosing Matthews Nissan for your new vehicle! We're delighted to hear about your positive experience with Davonte. We appreciate your kind words and look forward to serving you again in the future.

October 21, 2025

good experience overall. I would recommend it to a friend. Very negotiable and helpful to me More

by 31golfer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

October 13, 2025

Took car in on time. Work done quick and efficiently, even an additional problem that needed to be done by a different dept. More

by svw2dance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

October 06, 2025

Got me in when they said and it was done by the time they told me. Very courteous. More

by Luanne0826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darby Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

October 06, 2025

I had questions on how to connect my cell phone to autoplay to allow hands free phone use. Matt was very helpful More

by ksullivan40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Matthews Nissan responded

Hi- We're happy you found our staff to be so supportive during your experience here at Matthews Nissan. Thank you again for choosing Matthews Nissan and we hope to see you again.

September 19, 2025

Entire purchase experience was very easy. Everyone at the dealership was very helpful and willing to work with us to get the sale. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 18, 2025

Kurt is great to work with! He is very knowledgeable and explains everything in easy to understand details. More

by KIM14564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Matthews Nissan responded

Hi Kim- We're happy you found Kurt to be so supportive during your experience here at Matthews. Thank you again for choosing Matthews Nissan, and we hope to see you again.

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