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Matthews Nissan

Vestal, NY

4.8
1,258 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,258 reviews

July 15, 2025

Always a pleasant greeting and staff is very knowledgeable and friendly. Have a comfortable waiting room filled with beverages and snacks and a little area for kids to color. More

by jel41271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 15, 2025

Excellent communication and explanation of repairs of what they can and cant do. Will continue to bring my vehicles to Mathews service is done and done right saves so much time and money. More

by gfurman517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 13, 2025

Very pleased with the service! They made sure the repairs made were to my satisfaction. Everyone there is professional and courteous. Upfront pricing before any work is done. Getti More

by swestcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 10, 2025

Was very pleased with my service and the staff at Matthew’s Nissan were very pleasant and attentive. More

by dmd52a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 09, 2025

Matthews was very kind to fit me in on such short notice when my tire went flat. My appointment was made with Andrea, but unfortunately I never saw her as Tonya swooped in when I walked into the service cen More

by bryanna1245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Matthews Nissan responded

Hi Bryanna- Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize that your experience was less than perfect. We will take this as a learning opportunity for our team, and hope you will still give us the opportunity to serve you in the future. Have a great rest of your day!

July 07, 2025

Dallas was easy to work with, polite, and professional. Made the financing experience very easy. More

by jlynnweb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Matthews Nissan responded

Hi- We're happy you found our staff to be so supportive during your experience here at Matthews Nissan with Dallas. Thank you again for choosing Matthews Nissan, and we hope to see you again.

July 01, 2025

Kurt and Matt have been absolutely fantastic The work that gets done to my car. Is always been great. More

by jkpsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 01, 2025

Courtesy, quality, and communication all great as usual - still best in Southern Tier Bob Cline More

by RCLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 01, 2025

Excellent service and wonderful people. Everyone treats you like your special and they want to make sure that you are fully satisfied with the service you expected. More

by cosmocatucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 18, 2025

Easy to deal with. on time and organized. Very informative and friendly. Good incentive s. More

by fcoleman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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