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Matthews Nissan

Vestal, NY

4.8
1,239 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,239 reviews

May 31, 2025

The service representative described the work that was to be done on the car and noted the that the work would be done per my schedule. More

by mzibbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

I can always count on Matt for excellent service, knowledge and honesty. He is always available to answer any questions I may have as well. More

by kaycera3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 26, 2025

Everybody treated us very good. We are very satisfied with the people that we dealt with. More

by gramabjd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 23, 2025

You found and removed a mouse nest while changing my cabin filter (great job!), however when I got home I noticed that a plastic trim piece was cracked near the glove compartment. It is hidden when the More

by bussojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Matthews Nissan responded

Hi- Thank you for the constructive review! If there is anything more we can do in the future to ensure your experience is better, please don’t hesitate to reach out!

May 23, 2025

Was a pleasure dealing with everyone at matthews nissan. Easy transaction and everyone was accommodating to my needs and wants. More

by MVAVRA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 16, 2025

Very pleased with the service that I received. Justin Blunt the salesman came and picked me up at my house to pickup my new truck. More

by Dkeesler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Matthews Nissan responded

Hi- Thank you for sharing your positive experience with us at Matthews Nissan. We are delighted to hear about the smooth transaction with Justin and our team's dedication. We appreciate your trust and look forward to serving you again.

May 12, 2025

i had a good experience while i was there for an oil change the oter day More

by ruffenmeow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Matthews Nissan responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 08, 2025

Brought a company vehicle for a recall, the appointment was easy to set up on line. The car needed to be left for the morning and they provided a ride back to my office. Everything went smoothly. More

by steve@lalordental.com
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Matthews Nissan responded

Hi Steve- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 03, 2025

I arrived e few yearly and was able to drive right in. I waited in your very nice waiting room. Matt was very nice and helpful. More

by fkillian63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Starner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

fkillian63 responded

I arrived a few minutes early and was able to drive right in.

April 30, 2025

Very pleasant experience and easy to work with, and listen to exactly what you want. More

by dallaszone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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