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Matthews Nissan

Vestal, NY

4.9
1,168 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,168 reviews

August 13, 2024

The team at the service center is amazing and actually listen to the vehicle owners. More

by smh101875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Matthews Nissan responded

Hi, Thank you for the 5 Star Review and your business!

August 04, 2024

Justin was an excellent salesman…made the whole process easy and enjoyable, he was very courteous! More

by Monkeypetunia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Matthews Nissan responded

Hi, We’re so glad to hear you had a great experience with Justin! Thank you for your business and the great review!

August 02, 2024

It was a pleasure working with Gary Vanpatten excellent salesman.He was very informative and explained everything very well More

by ailportdon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Van Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Matthews Nissan responded

Hi, Congratulations on your New Vehicle and thank you for choosing Matthews Nissan! We're glad to hear that you had a great purchasing experience with Gary Van Patten. However, your star rating only reflects a 3-Star experience, and our goal is 5! If there is anything more, we can do to improve your future experience, please don't hesitate to let us know how. We truly appreciate your business and feedback!

June 30, 2024

Very friendly and very considerate great people. Matthew's Nissan vestal is fantastic would recommend More

by oleksza33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Matthews Nissan responded

Hi oleksza33, Thank you for the 5 Star Review and your business!

June 29, 2024

We have had the best experience at Matthews Nissan dealing with Tonya. She takes care of all our needs. You have a gem there. Keep up the great work ! More

by lynnmatthews5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Perrault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Matthews Nissan responded

Hi, We’re so glad to hear you had a great experience with Tonya! Thank you for your business and the great review!

June 28, 2024

Outstanding customer service, respectful, courteous, and willing to meet my needs. I have nothing but respect for this organization More

by jvanfossen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Matthews Nissan responded

Hi jvanfossen, We’re so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

June 27, 2024

Gary V was very helpful. He made my purchase a stress free experience. For my next car I will return again. More

by tonym271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Van Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Matthews Nissan responded

Hi tonym271, We’re so glad to hear you had a great experience with Gary V! Thank you for your business and the great review!

June 25, 2024

They were very professional, a recall had to be done and no car available for me so they took me home and picked me up the next afternoon More

by chrissyjo1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Matthews Nissan responded

Hi chrissyjo1959, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

June 22, 2024

Great experience leasing my new rogue. .sales staff were knowledgeable, professional and friendly. I'll be back! More

by KAT_M_ROOD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Van Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Matthews Nissan responded

Hi KAT_M_ROOD, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

June 18, 2024

Well, I have boughten 3 Nissans Rouge and have not had an issue with one of them. The first one i had for ten years and only ever put tires and changed the oil. Love this vehicle. As for the dealership, the More

by jim608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Matthews Nissan responded

Hi Jim608, Thank you for choosing Matthews Nissan for your recent vehicle purchase! We are glad to hear you had a great experience with us and appreciate the 5 Star Review! We hope you enjoy your new ride.