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Matthews Nissan
Vestal, NY
1,140 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,140 reviews
December 19, 2017
Great service Had a great experience. Sales person was not pushy and answered all my questions. Very personable. Did not feel pressured at all. Overall a very posit Had a great experience. Sales person was not pushy and answered all my questions. Very personable. Did not feel pressured at all. Overall a very positive buying experience. More
by Lilka517
Helpful December 18, 2017
LOVE ABOUNDS! I love my 2010 Rogue. Even without all the bells & whistles of the new models, it has more than surpassed my expectations, especially in these months I love my 2010 Rogue. Even without all the bells & whistles of the new models, it has more than surpassed my expectations, especially in these months where if you don't like the weather, just wait 5 minutes. I love the dealership. The manager (I think his name is Sean or Shawn) is very efficient and attentive. I have had loads of trust issues in the past due to being a woman in "a man's world". I have been lied to and taken advantage of because I didn't know enough about cars to feel confident when confronted with the problems associated with having an old car. Last but NEVER least, I love, love, love Val. She is everything I would ever want in a dealer. First of all, she is a woman. That was a plus for me as I felt I could trust her. She was well-versed and very knowledgeable about the product. But even more than that, she has a pleasant demeanor and great sense of humor. I like that in a person. So there you have it. When this car wears out, as even the best of them do, I will most likely be back for another Rogue. It doesn't get any better than that from your end. Happy Holidaze to all and to all a great 2018! More
by mygalval
Employees Worked With
Valerie Jochum
December 16, 2017
Valerie is wonderful !! I have bought 4 cars from Valerie a Sentra,2 nissans and now a Rogue. She is amazing,very knowledgeable of the product. Every question gets answered a I have bought 4 cars from Valerie a Sentra,2 nissans and now a Rogue. She is amazing,very knowledgeable of the product. Every question gets answered and she is so personable. I recommend their service dept also, Everything is exceptional, professional & you won't be disappointed. More
by Gloria
Employees Worked With
Valerie Jochum
December 16, 2017
Car buying made easy ... and delightful Val was top notch. Very professional, supportive and instructive. We were pleased with the entire sales and post sales process. We now have a new f Val was top notch. Very professional, supportive and instructive. We were pleased with the entire sales and post sales process. We now have a new friend! More
by Bowell
Employees Worked With
Valerie Jochum
December 16, 2017
Great Buying Experience! Valerie provided high quality service during the buying experience. She was most helpful and patient during the entire process. She was knowledgeable Valerie provided high quality service during the buying experience. She was most helpful and patient during the entire process. She was knowledgeable and pleasant when answering our questions. I would highly recommend going through the car buying experience with Valerie should you be interested in a vehicle. She was wonderful. Very professional and knowledgeable. I would highly recommend her to friends and family. Top Notch Service!!! More
by Inna
Employees Worked With
Valerie Jochum
December 14, 2017
Excellent Great service, no pressure, and easy-going salesman. Was a pleasure to work with. Looking forward to enjoying my new car for years to come. Great service, no pressure, and easy-going salesman. Was a pleasure to work with. Looking forward to enjoying my new car for years to come. More
by jk18
Employees Worked With
Noel Sleilati
December 12, 2017
Sales representative He was fantastic. I am very pleased with my purchase. I love my new car. I love the way my new car drives on the road. The car also looks great. I lo He was fantastic. I am very pleased with my purchase. I love my new car. I love the way my new car drives on the road. The car also looks great. I love the heated seats. More
by Delhiswim
Employees Worked With
Jordan Schultze
December 08, 2017
New car experience Great salesman, great service, and a great deal on my lease. Very happy, and highley reconmmend. Go to Serafini for your next vehicle, they have a gre Great salesman, great service, and a great deal on my lease. Very happy, and highley reconmmend. Go to Serafini for your next vehicle, they have a great selection More
by ItalianFamilyMan
Employees Worked With
James iacovelli
December 08, 2017
Good service They had one of the best prices around for this vehicle and were very easy to deal with. Our salesman, James, was awesome to work with! Highly recomme They had one of the best prices around for this vehicle and were very easy to deal with. Our salesman, James, was awesome to work with! Highly recommend! More
by Nick891214
Employees Worked With
James iacovelli
December 07, 2017
Nice car good service Nice care at s good price salesman friendly and knowledgeable I had no issues with paperwork or delivery car was ready when promised clean and ready t Nice care at s good price salesman friendly and knowledgeable I had no issues with paperwork or delivery car was ready when promised clean and ready to go More
by Kimberlt
Employees Worked With
James iacovelli
