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Matthews Nissan

Vestal, NY

4.8
1,129 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,129 reviews

March 18, 2024

Had an appointment to get a windshield wiper repaired. Was out within 20 minutes and no charge because you respect loyalty which is appreciated. Andrea is great. More

by yettershawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Matthews Nissan responded

Hello, We’re so glad to hear you had a great experience with Andrea! Thank you for your business and the great review!

March 17, 2024

Tonya was very professional she provided prompt service. She also notified me when my car was ready and explained everything they did More

by wkolly
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Matthews Nissan responded

Hi, We’re so glad to hear you had a great experience with Tonya! Thank you for your business and the great review!

March 15, 2024

Love it there. The people are very friendly and very helpful. they go beyond to help you. More

by rangelpat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Matthews Nissan responded

Hello, Thank you for the 5 Star Review and your business!

March 15, 2024

The service was get they got everything done in a very reasonable length of time. More

by rangelpat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Matthews Nissan responded

Hi, Thank you for the 5 Star Review and your business!

March 12, 2024

Justin Blunt was fantastic to work with. Highly recomend to work with. A true professional. More

by ginalski21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Perrault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Matthews Nissan responded

Hi, We’re so glad to hear you had a great experience with Justin Blunt! Thank you for your business and the great review!

March 06, 2024

It’s actually a pleasure to go to Matthews for service and vehicle maintenance. They explain everything, are priced fairly, and good at communicating about the repair and any required maintenance. More

by TW-in-NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Matthews Nissan responded

Hello, Thank you for the 5 Star Review and your business!

March 04, 2024

Very accommodating & professional. I always try to deal with Joe Johnson in the service department, as he is knowledgeable & gets the job done. Exceptional customer service! More

by kwaytena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Johnson
Mar 08, 2024 -

Matthews Nissan responded

Hi, We’re so glad to hear you had a great experience with Joe Johnson! Thank you for your business and the great review!

March 04, 2024

The staff is knowledgeable and very helpful regarding vehicle maintenance. My car is in good hands at Matthew's More

by marenag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sprague
Mar 08, 2024 -

Matthews Nissan responded

Hello, Thank you for the 5 Star Review and your business!

March 04, 2024

Service was top notch. I took my 2022 Frontier for a leveling kit install and they did a great job Matt and Tonya are so helpful and professional. More

by tamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Matthews Nissan responded

Hi Tamer, We’re so glad to hear you had a great experience with Matt & Tonya! Thank you for your business and the great review!

February 28, 2024

Have used this dealership since 2013 purchasing a new Nisson. Would use again. Next time I’m shopping for a car. Their service center is also great. I recommend them to anyone car shopping More

by djwheeler38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Matthews Nissan responded

Hello, Thank you for the 5 Star Review and your business!