Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Nissan
Vestal, NY
1,334 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,334 reviews
January 26, 2026
I scheduled and brought my Rogue to the service department for a RECALL NOTICE. I waited in the customer lounge and it was completed in about an hour. department for a RECALL NOTICE. I waited in the customer lounge and it was completed in about an hour. More
by JAHNAY24
Verified CustomerEmployees Worked With
January 26, 2026
Everything went smoothly, no issues. The items I brought the car in for were addressed. Thank you! The items I brought the car in for were addressed. Thank you! More
by michelle.eldred
Employees Worked With
January 21, 2026
Everything was great! They kept me updated on everything, and informed me of all the services they also have to offer! They kept me updated on everything, and informed me of all the services they also have to offer! More
by marukuna
January 16, 2026
I wasn't happy at all the way this recall went and the way it was dealt with, I made 3 trips to your dealership which is approx. 20 miles one way , your rep. Matt said that the recall on his comp. Was dif way it was dealt with, I made 3 trips to your dealership which is approx. 20 miles one way , your rep. Matt said that the recall on his comp. Was different than what was on the paper I got , and it ended up I was right , not happy ,cost me money for your dealer and the manufacturers mistakes , I think you or they Nissan should give me a refund or credit. But probably won't happen , tell Nissan engineers to get it right More
by frankhaus1
Employees Worked With
January 16, 2026
Have been leasing from this dealership for over 25 years. Great experience every time. Justin Blunt is wonderful to work with. Great experience every time. Justin Blunt is wonderful to work with. More
by crozek19
January 13, 2026
Sales executive Deveontte is very cooperative and nice person. Always answer my phone call. Nice staff person. Always answer my phone call. Nice staff More
by Israr_fast
January 12, 2026
Took us right in for our warranty work and completely in less than 1/2 the time we thought. We are always treated respectfully and as if we matter. Very pleased. less than 1/2 the time we thought. We are always treated respectfully and as if we matter. Very pleased. More
by monahan0
January 09, 2026
My 2016 Nissan Titan XD Platinum Reserve was totaled by my insurance for bad diesel. I miss that truck so deeply. I will miss my interactions with Andrea Barrett very much as she and the diesel mechanic my insurance for bad diesel. I miss that truck so deeply. I will miss my interactions with Andrea Barrett very much as she and the diesel mechanic Joe took very good care of me over those 10 years of service. I thank them both very much. Joe Majernik More
by jmajernik1
Employees Worked With
January 05, 2026
I lease my Rogue with Matthews because of the Service Department. Very professional and personable. The waiting room is very pleasant and well stocked with treats and beverages. Department. Very professional and personable. The waiting room is very pleasant and well stocked with treats and beverages. More
by JAHNAY24
Employees Worked With
December 24, 2025
From start to finish the process was amazing, professional and everyone made everything so easy. Matt hand. J. Blunt were professional and helped me find the perfect truck . professional and everyone made everything so easy. Matt hand. J. Blunt were professional and helped me find the perfect truck . More
by dmpetersen44
