Matthews Nissan of Clay

I recommend this dealership by far being the best in customer service as well as efficancy. I was quick in and out with a great experience purchasing my new nissan Altima. The general manager, tray was customer service as well as efficancy. I was quick in and out with a great experience purchasing my new nissan Altima. The general manager, tray was most helpful in this experience by personally sitting down with me while discussing my needs in a new car. He understood the type of payment I was looking into while not being pushy or pressured. The sales staff was also very friendly and helpful. I would recommend this dealership. More

I was nervous when I entered the dealership parking lot but was easily calmed when greeted by Richard. He welcomed me to the new re-modeled Nissan store which seemed very updated and advanced. We were offe but was easily calmed when greeted by Richard. He welcomed me to the new re-modeled Nissan store which seemed very updated and advanced. We were offered an array of sweets, snacks and refreshments making the experience feel more relaxed. Richard helped us find the perfect 2013 Rogue. It was a bit difficult because I couldn't choose between metallic Gray or Pearl White! When the pricing came Darren helped us through it and made sure our payment was comfortable. The owner came out and sat with our kids keeping them occupied and helped get us more for our Rav4. They even arranged a finance deal better than my personal credit union. It made it much easier. I would recommend this dealership for two reasons: class and comfort! More

Went looking for a new car, test drove 3 and love the one I settled on, that was the only positive thing about dealing with them. They are lions stalking their prey as soon as you walk in! They take your k I settled on, that was the only positive thing about dealing with them. They are lions stalking their prey as soon as you walk in! They take your keys and dump them in a box and don't want to give them back. Their motto is don't let the customer walk out without making a sale and make them wait, and wait and wait! Screw that! They have the salespeople who make you an offer on your car with a car payment more than double what I actually ended up paying, the girls that do the paperwork have no clue what they are doing and nobody went over anything in the car! They never follow up on a horrible buying experience, still waiting for that one to happen. At this point I am so disappointed in the whole buying experience with them and their lack of satisfying the customer I advise you to go to another Nissan dealership in Syracuse. More