The service I received recently was top notch. My displeasure is not with the servicing of the car but with the rest of my experiences at Sun. When I contracted to lease the vehicle, I wanted auto start which I had on my previous cars. I was assured I would have it. I had complained to the salesman that driving to Chittenango to lease a car was not something I wanted to do. I live in North Syracuse so you can understand my displeasure. He assured me that all of my service needs could be taken care of in Cicero at their site there.
I picked up the car. No auto start. Instead they gave me a check and told me to go to someplace on Route 11 to get it installed. (My time, again!) I've used it with very little success. It's a piece of junk!
When I called the number to make an appointment for an oil change I was told I HAD to go back to Chittenango. So as near as I can figure, I was lied to from start to finish. I will not be coming back to your Chittenango site. I have one free oil change left and if I can't get it in Cicero, I will go to my local mechanic. I have purchased 5 cars from Sun Chevrolet. I will never purchase another one there.