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Matthews Nissan - Service Center

Vestal, NY

4.9
685 Reviews

685 Reviews of Matthews Nissan - Service Center

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February 23, 2024

Tonya works to make sure the proper service is arranged and keeps you posted on progress and results. Is professional and friendly. More

by Pete Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Perrault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Van Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 16, 2024

Customer service is excellent and very professional. I am satisfied and I will always take my car to Mathew Nissan. highly recommended. More

by maryac77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 13, 2024

Love this Dealership! Have worked with them for 2 decades. They always have been honest, professional, courteous and really easy to work with. Tonya is awesome. She is alw More

by JARNOLD362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your continued business and the great review!

February 12, 2024

The service I had was thorough and professional, the experience was pleasant and friendly . I issues More

by atombasc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review! If there is anything more we can do to ensure a better future experience, please don't hesitate to reach out and let us know how.

February 09, 2024

The service center was great as usual and very helpful. always easy to deal with More

by frankslack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wakefield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review! If there is anything more we can do to ensure a better future experience, please don't hesitate to reach out and let us know how.

February 02, 2024

I have never done an unannounced surprise service, but for pre-scheduled services they sure seem top notch with a quick efficient courteous in-and-out appointment. More

by markpellerito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 01, 2024

Had a recall on my vehicle. Service got me in, got the part, and got it installed in a short time frame. More

by dditch0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

January 29, 2024

They were very helpful when I called about needing some recalls fixed. Got an appointment quickly, and Matt Taft was very helpful in identifying and explaining everything to me. More

by smg32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Taft
Jan 31, 2024 -

Matthews Nissan responded

Thank you for the great review and your business!

January 29, 2024

Andrea and Tonya listened to my concern. We set an appointment up for me to go for a road test with Marc K and verify it. They worked on the car the same day. Very accommodating. More

by greddy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Nissan responded

Thank you for the great review and your business!

January 29, 2024

Courtesy people, explains what needs to be done and what can be done at another time. Prompt service. Recommend to others. More

by nykarenv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Nissan responded

Thank you for the great review and your business!