Mauer Chevrolet

I purchased a 2023 Tahoe High Country from Mauer Chevrolet in Inver Grove Heights on 1/10/23. I had ordered this vehicle back in November. The delivery was better than expected. I told my sales per Chevrolet in Inver Grove Heights on 1/10/23. I had ordered this vehicle back in November. The delivery was better than expected. I told my sales person I would be getting my own financing. He told me management said they will only hang on to the vehicle for 7 days. He said, and I quote from his text, "It's not something within my control it's more ownership" I told him if he couldn't wait go ahead and sell the vehicle and I would go elsewhere. All of a sudden waiting more than 7 days was OK. With all financing done, it still took almost 3 hours. Then I was told I needed to come back for them to finish installing the accessories. I returned the next day as instructed and was told it would take "a bit over an hour". 2 hours later I found that what needed to be done was a full day's work. I understand things go wrong. The problem is, instead of being honest with me, my sales person would just tell me whatever he thought I wanted to hear. I am back home with my 2021 Tahoe Premier waiting to hear back when my new vehicle will be done. To this point, my dealings with Maurer Chevrolet has reminded me of a Slick Willy used car dealer. I will post again when this saga is done. More

Need more rentals available please☹️very nice people, they really try their best to help you out. I have left many times happy until car breaks down again they really try their best to help you out. I have left many times happy until car breaks down again More

Will not correct their mistakes and are not serious about customer service or correcting/diagnosing vehicle issues. customer service or correcting/diagnosing vehicle issues. More

Great personal service. Listened to our needs and helped us find what we were looking for. Listened to our needs and helped us find what we were looking for. More

They did a decent job replacing the headlights and didn’t take long. They didn’t give it a car wash though take long. They didn’t give it a car wash though More

Loved everything- Thank you! !! Beautiful new Traverse- exactly what I wanted! Wonderful salesman- helped me quickly. !! Beautiful new Traverse- exactly what I wanted! Wonderful salesman- helped me quickly. More

With vehicle shortages, Mauer was fantastic to work with. After we lost a vehicle in an accident, and our new vehicle did not come in, they provided a free rental for us until the new vehicle arrived. Th After we lost a vehicle in an accident, and our new vehicle did not come in, they provided a free rental for us until the new vehicle arrived. They went above and beyond in all areas! More

Mauer chev was great! Easy to work with and I love my new blazer! Thank you! blazer! Thank you! More

Great service and great people to work with. ! I was in and out in no time. and out in no time. More

I worked with Tony to buy my Silverado from Mauer Chevrolet. Can’t say enough great things about him as we made the buying experience pleasant, and frankly we likely would not have bought a truck the Chevrolet. Can’t say enough great things about him as we made the buying experience pleasant, and frankly we likely would not have bought a truck the night we did if not for Tony working with us. Great overall experience at the dealer as well! More