Maus Acura of North Tampa
Tampa, FL
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I hate dealing with car dealerships, but my experience at Maus Acura was PHENOMENAL! Loren Chateau made the experience exceptional. It was easy, painless and FAST! I was able to do most of the process from w Maus Acura was PHENOMENAL! Loren Chateau made the experience exceptional. It was easy, painless and FAST! I was able to do most of the process from work so that when I got there the process was quick. Loren was super patient and helpful. James, from finance, was also fantastic and made the whole process easy to digest and fast. Cant wait to lease my next car here! More
Just leased my third RDX yesterday from them and they were terrific. Loren Chateau, my salesperson had patience with me as I wavered between the RDX and ADX. He never tried to push me to "just buy a car" were terrific. Loren Chateau, my salesperson had patience with me as I wavered between the RDX and ADX. He never tried to push me to "just buy a car". This is my second RDX that I leased with Loren. I had received an email from the dealership from Crystal Enger about turning in my 2023 RDX and I am glad she did. Only 1 day but love my 2025 RDX. Definitely recommend Maus Acura and Loren Chateau. More
Great service! They were very helpful, professional and friendly at the same time. They are very knowledgeable and provided all the information we asked and needed They were very helpful, professional and friendly at the same time. They are very knowledgeable and provided all the information we asked and needed about the car. More
Had a great experience! !! Alex Fajardo is by far the best salesman I have very worked with. Straight to the point and you can tell he is really there for us as customers. !! Alex Fajardo is by far the best salesman I have very worked with. Straight to the point and you can tell he is really there for us as customers. More
They are the worst Acura dealership in central florida. They have left me stranded numerous times after oil changes. The last time i went there oil spilled all over my engine because they didnt tighten the They have left me stranded numerous times after oil changes. The last time i went there oil spilled all over my engine because they didnt tighten the cap correctly causing me to miss 2 days of work since i commute to sarasota and almost lost my job. I had to deal with my car smelling like gas for moments at a time weeks after the fact and more than likely caused a fuel leak which im sure these morons expect me to pay out of pocket again for THIER MISTAKE. This On top of the fact the sold me a car with a defect cauding life threatening conditions. They swore up and down the defect was caused by road conditions until a recall came out then of course they had nothing to say. They have sent me home numerous times sfter duplicating a problem in their shop which is actually against their own protocols. Ive had to go to other Acura dealers to get my car fixed for problems they couldn’t rectify. Their bonehead owner devin acts as if all that is no big deal. Do not go here they have cost me thousands of dollars from having to miss work due to their incompetence. Their advisors are morons and do not know crap about their own vehicles. They write fake reviews to make themselves look good on top of the fact they report and delete negative reviews like they have done with mine on facebook and google. DO NOT COME HERE they are unprofessional and do not care about their customers only care about your money im living proof of that. Theyve blocked me on facebook for writing Honest reviews yes BLOCKED. That should show you how scammy and unprofessional these people and tbekr xxxxxxxx owner devin are. This is my 2nd review on here because the problems continue to pile on without them doing a xxxx thing to make thing better. I only go here for services I already paid for but clearly at this point would be better off just going somewhere else and paying more money for stuff I shouldn’t have to because ive paid Maus. More
I had the best experience at Maus Acura! !! Loren was an incredible sales rep and made the process smooth and low pressure. I bought a brand new Acura Integra and am so happy with it! Our fin !! Loren was an incredible sales rep and made the process smooth and low pressure. I bought a brand new Acura Integra and am so happy with it! Our finance guy, John was wonderful as well, explaining the warranty options and helping us through the process with our trade-in. I usually dread dealerships, but not this one!! I was SO happy with my experience! More
It was the best experience for me buying this car with Carlos, he was so helpful and accurate with all the things. And thanks to Anthony as well for driving a long distance to deliver the car. You guys ar Carlos, he was so helpful and accurate with all the things. And thanks to Anthony as well for driving a long distance to deliver the car. You guys are the best! More
Jalen worked overtime to make the numbers work and push the deal through. Beyond satisfied and very appreciative of how attentive the staff was. Will be a repeat customer with this dealership. the deal through. Beyond satisfied and very appreciative of how attentive the staff was. Will be a repeat customer with this dealership. More


