Maus Acura of North Tampa

⭐⭐⭐⭐⭐ I had an outstanding experience working with Stephon as my Service Advisor. From the moment I arrived, he was professional, knowledgeable, and genuinely committed to providing excellent customer Stephon as my Service Advisor. From the moment I arrived, he was professional, knowledgeable, and genuinely committed to providing excellent customer service. Stephon took the time to explain everything clearly, kept me informed throughout the entire process, and made sure all of my questions were answered. His attention to detail, honesty, and dedication to customer satisfaction made the experience stress-free and enjoyable. It's rare to find someone who combines professionalism with such a friendly and welcoming attitude. Stephon went above and beyond to ensure my vehicle was serviced properly and completed in a timely manner. I highly recommend Stephon to anyone looking for exceptional service. He is truly an asset to the team, and I look forward to working with him again in the future. More

I consistently receive exceptional customer service from Service Advisor Stephon Solomon. He always goes above and beyond to ensure that I am completely satisfied and well taken care of throughout every vis Service Advisor Stephon Solomon. He always goes above and beyond to ensure that I am completely satisfied and well taken care of throughout every visit. His commitment to customer service is truly outstanding. Stephon takes the time to thoroughly explain all required and recommended preventive maintenance needed to keep my vehicle in top condition. He is knowledgeable, transparent, and never makes me feel rushed, ensuring that I fully understand the services being performed and their importance. His communication is excellent, as he consistently provides timely updates throughout the repair and maintenance process. He keeps me informed every step of the way regarding the status of my vehicle and estimated completion times, which gives me great peace of mind. His professionalism, honesty, expertise, and dedication to customer satisfaction are truly exceptional. It is rare to find someone so genuinely committed to delivering a positive customer experience. I highly recommend Stephon Solomon to anyone seeking outstanding vehicle service and a service advisor who truly cares about their customer. More

A very good experience. I would recommend you to all of my friends. Angelo was complete and explain all features I would recommend you to all of my friends. Angelo was complete and explain all features More

Nick was great! I came in with specific details about what I wanted in a truck and the budget. He was extremely helpful and honest, and with being a mechanic, was ab I came in with specific details about what I wanted in a truck and the budget. He was extremely helpful and honest, and with being a mechanic, was able to answer all my questions concerning the vehicle. More

Professional and friendly staff. Angelo handle our process from beginning to end and he was the best. Do your homework, and he will give you straight, no xx no pressure. Angelo handle our process from beginning to end and he was the best. Do your homework, and he will give you straight, no xx no pressure. More

If I could give 0 stars, I would. Very disappointing experience with Maus Acura. We drove an hour and a half to this dealership on Mother’s Day weekend after picking our kids up fr Very disappointing experience with Maus Acura. We drove an hour and a half to this dealership on Mother’s Day weekend after picking our kids up from school because they had already agreed to the trade value on our truck. We were completely transparent beforehand and specifically told them the windshield needed replacement. They acknowledged it and still gave us the $38,000 number (they came down from $38,500 with the windshield). After making the long trip with two kids, they suddenly decided to reduce the offer by $1,000 because of the windshield they already knew about. It felt extremely misleading and dishonest. What’s most frustrating is the complete lack of respect for people’s time. If the dealership was never going to honor the agreed value, they should have said so before having a family drive three hours round trip (and $60 in fuel) on a holiday weekend. Would NOT recommend based on our experience! More

Angelo A. answered all of my questions and made the process of acquiring my new MDX seamless. Very happy with the service. answered all of my questions and made the process of acquiring my new MDX seamless. Very happy with the service. More

Service team was attentive, professional and informed. Service waiting area is clean and accommodating. Very pleasant experience. Service waiting area is clean and accommodating. Very pleasant experience. More

The team listened to our needs, concerns, and wants and kept the conversation real and not pushy. Provided answers to all product questions and enabled a really good purchase experience. kept the conversation real and not pushy. Provided answers to all product questions and enabled a really good purchase experience. More

Highly recommend, Maus Acura Tampa exceeded my expectations. It was a pleasure working with Luis and the rest of the staff! expectations. It was a pleasure working with Luis and the rest of the staff! More