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Maus Acura of North Tampa
Tampa, FL
1,428 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,428 reviews
June 08, 2018
Super Service at Ferman Acura I arrived at Ferman Acura about 15 minutes earlier than scheduled, but I was taken right away. This was my first major service at 30,000 miles, and e I arrived at Ferman Acura about 15 minutes earlier than scheduled, but I was taken right away. This was my first major service at 30,000 miles, and everything was handled perfectly. In addition to the transmission service, brake fluid was replaced as well as the cabin air filter. All other routine maintenance was done expeditiously and efficiently. Todd Schuler was my service advisor and did his usual great job of coordination and communication. The professionalism of everyone involved was apparent. I highly recommend the service performed at Ferman Acura. More
by AcuraLover
Employees Worked With
Todd Schuler
June 06, 2018
Timely Friendly Service I arrived early for my appointment and they were able to start working on my car immediately. Fast and friendly service. Thank you very much. I arrived early for my appointment and they were able to start working on my car immediately. Fast and friendly service. Thank you very much. More
by RachelGlynn
Employees Worked With
Bryan Anderson
June 05, 2018
Fast service Per usual, Ferman Acura service department was fast and thorough. However, I continue to be frustrated with the scheduling process. I have owned multi Per usual, Ferman Acura service department was fast and thorough. However, I continue to be frustrated with the scheduling process. I have owned multiple Ferman Acura models over the last nearly 15 years and yet every time I call they have a problem finding me in the computer system. More
by Sallybanks
Employees Worked With
Mike
June 05, 2018
excellent! The service is great because all needs are met as far as explaining things by the service rep. also and most importantly, the service is performed in The service is great because all needs are met as far as explaining things by the service rep. also and most importantly, the service is performed in a very timely manner. More
by ousooner
Employees Worked With
Bryan Anderson
May 29, 2018
Fast service, in and out !! Got a battery replaced in minutes!!! Quick and easy service in a flash!!! No questions just very fast service.. on the road in ten minutes, the way it Got a battery replaced in minutes!!! Quick and easy service in a flash!!! No questions just very fast service.. on the road in ten minutes, the way it should be More
by JohnSS2000
Employees Worked With
Bryan Anderson,Todd Schuler,Andres Acevedo ,Gray Burtchaell,Keith Miller
May 16, 2018
Service visit Todd Schuler is always helpful, courteous and professional. His assistance at every service visit is greatly appreciated and he makes everything as ea Todd Schuler is always helpful, courteous and professional. His assistance at every service visit is greatly appreciated and he makes everything as easy as possible. More
by drcjgriff
Employees Worked With
Todd Schuler
May 11, 2018
battery Always courteous, always fast, always polite and helfpul. Thank you! I appreciate the nice accomodations while waiting too. Fast and friendly servi Always courteous, always fast, always polite and helfpul. Thank you! I appreciate the nice accomodations while waiting too. Fast and friendly service makes waiting nice. More
by MLS
Employees Worked With
Mike, service
May 10, 2018
Wont take my car anywhere else! I have had my Acura for 10 years now. I bought the car out of state but have taken it to Ferman Acura for all my oil changes and maintenance services. I have had my Acura for 10 years now. I bought the car out of state but have taken it to Ferman Acura for all my oil changes and maintenance services. On the rare occasion something is wrong with my car I take it here also. I just have a hard time trusting anyone else. Todd is so great! Very friendly and knowledgeable. Of all the times I have been there I have not had one bad experience with anyone. More
by Toniann97
Employees Worked With
Todd Schuler
May 10, 2018
excellent service We bought new Acura MDX 2005 from this dealer since then all the services done here are excellent quality and people are really friendly, helpful, and We bought new Acura MDX 2005 from this dealer since then all the services done here are excellent quality and people are really friendly, helpful, and service is on time. I would recommend to everyone. More
by zin
Employees Worked With
Bryan Anderson
May 06, 2018
Professional Service always helpful, always helpful. Clean and bright waiting area...good coffee! Our cars are always well-maintained and cared for. Todd is a real profess always helpful, always helpful. Clean and bright waiting area...good coffee! Our cars are always well-maintained and cared for. Todd is a real professional and very polite. More
by Stuart
Employees Worked With
Todd Schuler
