Maus Acura of North Tampa
Tampa, FL
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A1 Service Quick, efficient, and I they took a real interest in my vehicle. I got there a little early but they got my vehicle in right away and finished it off Quick, efficient, and I they took a real interest in my vehicle. I got there a little early but they got my vehicle in right away and finished it off with a car wash. More
Average Too many discrepancies between the quoted price on the phone, price when you get there, whats on the web site and what you get charged. Todd is not a Too many discrepancies between the quoted price on the phone, price when you get there, whats on the web site and what you get charged. Todd is not as wonderful as everyone is saying on here. However, the rest of the service advisors I dealt with there (there are three others I believe ) have all been wonderful and helpful. They alone get five stars! More
Seamless Mike is amazing and makes it a seamless process, always professional and courteous. The restrooms are always clean and the waiting area is comfortable Mike is amazing and makes it a seamless process, always professional and courteous. The restrooms are always clean and the waiting area is comfortable. Thanks More
Everything about my experience was excellent. I will definitely use them for my future Acura service needs. They did exactly what they said they were going to do, and they did it in a very time I will definitely use them for my future Acura service needs. They did exactly what they said they were going to do, and they did it in a very timely fashion. More
Ferman Acura I buy and service all my Acura vehicles only at Ferman. Great service, great dealership. Always professional and friendly staff. All my concerns alway I buy and service all my Acura vehicles only at Ferman. Great service, great dealership. Always professional and friendly staff. All my concerns always addressed. I trust only Ferman. More
Great service always! Great service always. Brian, steve, Todd and Robert all are great service advisors. They take care of you. I would recommend to get service there. Great service always. Brian, steve, Todd and Robert all are great service advisors. They take care of you. I would recommend to get service there. More
Awesome The service was great as usual. Both Robert and Todd were awesome. I'll be back for service as the car needs it. See you again in 6 months or so. The service was great as usual. Both Robert and Todd were awesome. I'll be back for service as the car needs it. See you again in 6 months or so. More
Great experience Overall, I found the car buying experience enjoyable. Everyone was nice, and did not waste our time. I would return again to buy a car at this dealer. Overall, I found the car buying experience enjoyable. Everyone was nice, and did not waste our time. I would return again to buy a car at this dealer. More
Just ok. I own a Acura MDX I bought in the fall of 2017. My appointment was just for an oil change. Took very long. Then waited for another 20 minutes for my I own a Acura MDX I bought in the fall of 2017. My appointment was just for an oil change. Took very long. Then waited for another 20 minutes for my car to be washed. When I was waited the service person said my car was ready and brought me to his desk and started to tell me my battery was leaking. I said that was impossible that my car was too new. He then realized I was the wrong person and wrong car! I did like the car wash and I like the popcorn at the dealer. More
Outstanding Battery problem in the morning, was immediately placed on list for service which included routine service. The Acura service department at this partic Battery problem in the morning, was immediately placed on list for service which included routine service. The Acura service department at this particular location is always professional, timely and courteous. More


