Maus Acura of North Tampa

Joseph Lyman By far the greatest car salesman I've had the pleasure of dealing with. My girlfriend especially liked him. He has the type of passion in a salespers By far the greatest car salesman I've had the pleasure of dealing with. My girlfriend especially liked him. He has the type of passion in a salesperson that you would want to see in all the others. Honesty, integrity and professinalism are the words of use to describe him. You can tell that Joey Lyman is dedicated to what he does. More

joe lyman I recently came in and worked with Joe Lyman although i didn't purchase it was joy he was very nice and knew his product very well i will be back all I recently came in and worked with Joe Lyman although i didn't purchase it was joy he was very nice and knew his product very well i will be back all because of him. More

Good fast service Mike Stevens was professional and got me in and out in a timely manner and explained everything that was done and what was needed to be done. Mike Stevens was professional and got me in and out in a timely manner and explained everything that was done and what was needed to be done. More

Ferman ACURA Service Overall satisfied since Mike was excellent and was looking out for my best interest. Issues such as not having parts for my vehicle available were dis Overall satisfied since Mike was excellent and was looking out for my best interest. Issues such as not having parts for my vehicle available were disappointing More

Satisfaction Guaranteed Prior to going to a dealer to buy a car, I do extensive research. Once at the dealer, I consider the deal, the salesperson's respect for my time, and Prior to going to a dealer to buy a car, I do extensive research. Once at the dealer, I consider the deal, the salesperson's respect for my time, and how serious the staff takes my business. Ferman exceeded all of my expectations. Alan and Rachel, in sales, were genuinely interested in my business and my satisfaction. The manager, Gray, actively listened to my rationale and responded in kind. Throughout the entire process, I felt Ferman truly wanted my business. Once I committed to the deal, Ferman personnel continued to be proactive when unexpected circumstances arose. I received appropriate updates with the promise that their standards would be higher than mine. And they were. WITHOUT HESITATION, Ferman will be my go-to dealer in the future. In fact, I intend to see if their service department continues to meet the same level of customer service that I experienced throughout my deal making. If you want to be respected, appreciated, and provided a satisfied deal on an Acura, just head straight to Ferman and work with Gray, Rachel, and Alan. More

First Service First service, after getting my new Acura MDX at Ferman Acura. Easy and convenient to set up the appointment. Fast and great service! Thank you, Todd First service, after getting my new Acura MDX at Ferman Acura. Easy and convenient to set up the appointment. Fast and great service! Thank you, Todd Schuler! More

Efficient Professional Service As always, Mike in service was very helpful. He quickly handled the task at hand and communicated throughout the process. Very Efficient and Profess As always, Mike in service was very helpful. He quickly handled the task at hand and communicated throughout the process. Very Efficient and Professional. Couldn't be happier. More

Air Condition repair Very efficient work and repair. Employees very good and informative. Quality work and car finished on time. Gave me a loner car. I would buy another c Very efficient work and repair. Employees very good and informative. Quality work and car finished on time. Gave me a loner car. I would buy another car from Ferman. The dealership looking very clean and professional with comfort atmosphere. More

Happy customer In and out with a great experience. I love my ‘18 Acura MDX. My experience exceeded my expectations. Allan and Austin did an amazing job! In and out with a great experience. I love my ‘18 Acura MDX. My experience exceeded my expectations. Allan and Austin did an amazing job! More

Delivered above expectations....needs to modernize delivery Needs to modernize delivery procedures to remain competitive. No home deliver. Paperwork still takes 90 minutes even after assured that it would be Needs to modernize delivery procedures to remain competitive. No home deliver. Paperwork still takes 90 minutes even after assured that it would be ready when I arrived, which it was not. People are terrific but service use of digital and more personalized services a must. Special shout out to Linden in sales who was very persistent. More