
Maus Acura of North Tampa
Tampa, FL
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Brake flush and refill and al round replacement pads Todd is excellent.Unknown to him my 15 year old rsx was left with corrosive brake fluid over the airbox,the bulkhead and the chassis ?...I guess the m Todd is excellent.Unknown to him my 15 year old rsx was left with corrosive brake fluid over the airbox,the bulkhead and the chassis ?...I guess the mechanic would call that spillage ?......Now would he have done that with a new car ?......I'm sure he would have at least cleaned it up on a new car!Mechanally I keep my work commuter in tip top condition,clean synthetic oil , K & N air filter,tires regularly rotated.Still going strong 142500 miles on the clock.Anyway whenI got home I took the front left wheel off and cleaned all the corrosive brake fluid off !....However regardless of this experience Iwould come back for any work that I feel would be necessary to be done by the main dealer in the future.Todd has always done an excellent job.in the past .Its the mechanic that has not cleaned up after himself that let him down! More
Friendly customer service - can't be beat! From the informative test drive to timely assistance with vehicle selection and financing options - you could not expect to be treated better by these From the informative test drive to timely assistance with vehicle selection and financing options - you could not expect to be treated better by these caring sales personnel! More
NEW CAR PURCHASE I enjoyed purchasing my new car from Ferman Acura because they were professional, competent, pleasant and I got a fair price. I would recommend this d I enjoyed purchasing my new car from Ferman Acura because they were professional, competent, pleasant and I got a fair price. I would recommend this dealership to my friends More
Lighted Sill Installation Service was quick and cost less than the quote over the phone. Was very impressed. Will be going back for future MDX and RL maintenance and repair. Service was quick and cost less than the quote over the phone. Was very impressed. Will be going back for future MDX and RL maintenance and repair. More
Alway a great experience Robert Walker is the best. He does a great job explaining services being performed. He keeps me updated and provides me with options for current and f Robert Walker is the best. He does a great job explaining services being performed. He keeps me updated and provides me with options for current and future services. I enjoy having Robert as my Service Advisor. More
Car service ( oil change and replace sun visor ) On time service , Help and explained all services to customers need to b done. Very convenience to customer at waiting room ( WiFi provided) Bevera On time service , Help and explained all services to customers need to b done. Very convenience to customer at waiting room ( WiFi provided) Beverages ready , good services More
Acura TlX I was very happy with the service we received when we bought our new TLX. Melanie was very knowledgeable and helpful with our purchase. I was very c I was very happy with the service we received when we bought our new TLX. Melanie was very knowledgeable and helpful with our purchase. I was very comfortable thru the whole experience. More
Acura RDX 2018 purchase This was our first time here and our first Acura, Alan,, our sales representative, was extremely helpful and friendly. Allen made the entire process This was our first time here and our first Acura, Alan,, our sales representative, was extremely helpful and friendly. Allen made the entire process enjoyable. I would also like to thank our Loan officer for helping us secure the loan. The entire staff that we encountered demonstrated great customer service! More
Pleasant, easy, and efficient purchase. Highly recommend Ferman and it’s staff are a breeze to deal with. Price could not be beat even by inferior cars at other dealerships. Andres and Allen took great car Ferman and it’s staff are a breeze to deal with. Price could not be beat even by inferior cars at other dealerships. Andres and Allen took great care of us. We drove out same afternoon in our new car and we are delighted with it (TLX). Thank you! More
Air Bag Recall I found every experience from my original call to arrange my appointment to a courtesy reminder call to arrival, to getting the vehicle in and out wit I found every experience from my original call to arrange my appointment to a courtesy reminder call to arrival, to getting the vehicle in and out with the 16 point inspection( my car was in great shape for an ‘05) that passed with flying colors to the courtesy car wash and departure. I recommend using Ferman Acura over Crown Acura. Robert was a great serviceman rep and was very honest and polite. More