Maus Acura of North Tampa

Love the new MDX Great experience! Austin was very friendly. Thank you for making my car buying experience a breeze. I will definitely recommend Ferman Acura to my fri Great experience! Austin was very friendly. Thank you for making my car buying experience a breeze. I will definitely recommend Ferman Acura to my friends and family More

Felt like gaining Relationship vs making a Transaction My review of Ferman Acura is that is was an outstanding experience. I no longer needed two cars since my wife passed away and I wanted to trade in my My review of Ferman Acura is that is was an outstanding experience. I no longer needed two cars since my wife passed away and I wanted to trade in my 2013 Mercedes E350 Sport Sedan and my 2010 Acura MDX and get a new mid-size SUV. I looked at several brands including Mercedes and BMW but decided that a new MDX with the Tech Package and SH-AWD was the best choice for me considering size, ride, safety equipment, fit/finish, price and the SH-AWD drive system. I had some service done at Ferman Acura on my 2010 MDX so I wanted to check out a new MDX there. I also had met with Austin Barrett, a Senior Sales representative two year ago when I looked at the RDX. I lost interest in the RDX when I realized it didn’t have the SH-AWD system. My new search for a new MDX led me to Ferman Acura’s Sales Manager Andres Acevedo and back again to Austin. Both of these gentlemen went out of their way to make me feel comfortable with all phases of this transaction. They knew that I was still grieving over my wife and was not in any mood for any typical car sales pressure. There was absolutely none of that. I believe that the trade values on both of my cars was fair and our negotiations were fair to both of us. Mr. Acevedo was unlike any dealership sales manager I have ever dealt with. I have purchased well over a dozen new cars and the ‘sales manager’ is someone you never see. The sales representative runs back and forth hailing the negotiations in ‘secret.’ This was not the case at this dealership. Mr. Acevedo was part of the process with both Austin and myself … even texted directly to me several times. Oh …..as for the car. It’s my 3rd MDX and it’s everything I expected. I certainly would recommend both Austin Barrett and Andres Acevedo to anyone looking for a new car. More

Excellent customer service. Professional. courteous. I was provided a loaner which allowed me to complete my scheduled plan for the day. The repair was completed sooner than expe Professional. courteous. I was provided a loaner which allowed me to complete my scheduled plan for the day. The repair was completed sooner than expected as they were able to get the parts local. More

Great Service! Comfortable waiting room, efficient and timely service. Always professional and courteous service personnel. Would definitely recommend this dealers Comfortable waiting room, efficient and timely service. Always professional and courteous service personnel. Would definitely recommend this dealership to others. Always appreciate the great service! More

Routine service B-14 I was given an accurate estimate on the work that needed to be done. I was provided with a loaner car over night as parts had to be ordered. Car was I was given an accurate estimate on the work that needed to be done. I was provided with a loaner car over night as parts had to be ordered. Car was ready at the promised time. More