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Maus Acura of North Tampa
Tampa, FL
1,428 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,428 reviews
January 01, 2017
Great service Andres was very helpful and assisted in processing things a little faster. Left us in good hands with the sales team. We got the car we wanted and are Andres was very helpful and assisted in processing things a little faster. Left us in good hands with the sales team. We got the car we wanted and are happy. Austin was also a great help.. Go Mets! More
by Albert
Employees Worked With
Andres Acevedo ,Austin Barrett
December 31, 2016
Car buying experience This was probably the best car buying experience. There was no pressure from the sales staff. Everyone was very helpful in answering questions. The pr This was probably the best car buying experience. There was no pressure from the sales staff. Everyone was very helpful in answering questions. The process was quick. They did not make me wait around for hours like other dealerships. Thank you again and I will definitely recommend Ferman Acura. Thank you to Andres and Bill. More
by great car mainecoon 3
Employees Worked With
Andres Acevedo ,Bill Knopke
December 30, 2016
New tire and noise under hood I received a loaner since the piece that we needed to fix was not going to be in until the next day. It was easy and pain free I received a loaner since the piece that we needed to fix was not going to be in until the next day. It was easy and pain free More
by Lance brown
Employees Worked With
Bryan Anderson
December 27, 2016
Great experience Service team was helpful and took time to explain what was needed. Never pressured or pushed for repairs. Will be back again and will recommend. Service team was helpful and took time to explain what was needed. Never pressured or pushed for repairs. Will be back again and will recommend. More
by cedher
Employees Worked With
Joe Feola
December 20, 2016
A satisfy customer I was very impress with the.service I require, the length of time they taken care of my request and for them to give me an overall assessment of my ve I was very impress with the.service I require, the length of time they taken care of my request and for them to give me an overall assessment of my vehicle. Well done. More
by Agent2014
Employees Worked With
Robert
December 20, 2016
Kathy and Dave Johnson 2017 RDX Even though the first RDX we purchased had a horrible transmission leak at just 36 miles, we could not be happier with our experience. The folks at F Even though the first RDX we purchased had a horrible transmission leak at just 36 miles, we could not be happier with our experience. The folks at Ferman Acura replaced that vehicle with another one without any hassle. We could not have asked for better customer service. Our salesman Alan was just wonderful to us. He was pleasant, witty, informative and knowledgeable. He is an asset to your dealership. We also must mention Pete the sales manager. He greeted us and spent time with us each and every time we were at dealership. More
by KathyJ
Employees Worked With
Alan Steinberg,Bryan Anderson
December 16, 2016
Professional and friendly. Everyone is professional and friendly. They appear to care about helping you get the best service possible. The waiting area is clean and comfortable. Everyone is professional and friendly. They appear to care about helping you get the best service possible. The waiting area is clean and comfortable. I like the board that tell you status of your car being serviced. More
by alwaysthankful
Employees Worked With
Linden Mason,Bryan Anderson,Todd Schuler
December 14, 2016
Good experience. Friendly and professional atmosphere I leased the RXL and am enjoying the vehicle very much. It was Austin Barrett Did a great job in explaining all the features of the car. I leased the RXL and am enjoying the vehicle very much. It was Austin Barrett Did a great job in explaining all the features of the car. More
by george@7109
Employees Worked With
Austin Barrett
December 10, 2016
New Acura Sale Andres and Noor went out of their way to help me get a car with the specifications I wanted but also made sure i stayed within my budget. They were ve Andres and Noor went out of their way to help me get a car with the specifications I wanted but also made sure i stayed within my budget. They were very patient during the entire sale cycle and were ready with answers to any questions i had. This dealership is highly recommended More
by Arijeet Bhattacharya
Employees Worked With
Andres Acevedo ,Noorul Shaikh
December 05, 2016
tire had a nail in it Not bad except for the fact it was the third time I had it in. I had a nail in my tire and it was covered with the roadside maintenance I had. However Not bad except for the fact it was the third time I had it in. I had a nail in my tire and it was covered with the roadside maintenance I had. However when I took it back in as they had to order my tire they got the wrong tire so I had to reschedule and come back. It took me three times to get my tire squared away. More
by thomas ellis
Employees Worked With
Todd Schuler
