Maus Acura of North Tampa

Service Department focuses on Customer Service I came in to have my standard service completed. Brian always fits my appointment in when works for my schedule. He goes above and beyond with his cli I came in to have my standard service completed. Brian always fits my appointment in when works for my schedule. He goes above and beyond with his clients. In observing his interactions with his co-workers, he is very pleasant and seems fun to work with. While there it was advised I will need some services in the near future. He let me know so I can put on my radar and schedule in the near future. More

Brain is great! LOVE Bryan at Ferman Acura on 41 in Tampa! He always provides excellent customer service! My car is consistently tended to within a timely manner an LOVE Bryan at Ferman Acura on 41 in Tampa! He always provides excellent customer service! My car is consistently tended to within a timely manner and well cared for. Thank you for great service! More

Love my new Acura TLX First time Acura owner and love my new car. Austin is a wonderful and professional salesman.. Go see him and get your new Acura.. You will be Happy!! First time Acura owner and love my new car. Austin is a wonderful and professional salesman.. Go see him and get your new Acura.. You will be Happy!!!! More

B Service and recall/replacement of air bag This is my second Acura purchased from Ferman. The service is always excellent, Todd was friendly but professional and showed me the two air filter th This is my second Acura purchased from Ferman. The service is always excellent, Todd was friendly but professional and showed me the two air filter that needed to be replaced. Very nice touch and fast too! More

Never Had a Better Car-Leasing Experience! My wife and I were close to the max miles on our leased 2014 MDX and wanted to trade it in and drive away with a new MDX. With Austin Barrett's exper My wife and I were close to the max miles on our leased 2014 MDX and wanted to trade it in and drive away with a new MDX. With Austin Barrett's expert help, we found exactly what we wanted and were able to negotiate an extremely fair price- we were very pleased. Austin was awesome! The business manager was also a true professional with a streamlined process- so we were able to quickly complete all the necessary paperwork. These guys make sure your needs are met, you pay a fair price, and your visit is not a waste of time. I leased my last MDX from a dealership in Lakeland, FL. Don't waste your time there, I was misled. More

Friendly no pressure I bought two new cars from this dealer and was always treated well. All my questions of concern were answered . From the sale to service always a plea I bought two new cars from this dealer and was always treated well. All my questions of concern were answered . From the sale to service always a pleasure to visit. I even call with questions and they are always polite and very informative . Even while out of state .I had taken a trip to New York City this summer where a nail punched a hole on the side of the tire that couldn't be fix. It needed to be replaced for $200. Not remembering if I was covered I call Ferman Acura within minuets I was told to go to the nearest Acura Dealer that I was covered. Saving me $200. dollars that was then spent on our vacation.. More

BEST car buying experience! I had been in a minor car accident 24 hours before purchasing my 2017 Acura RDX. I needed a new car rather quickly and had spent the entire day callin I had been in a minor car accident 24 hours before purchasing my 2017 Acura RDX. I needed a new car rather quickly and had spent the entire day calling dealerships and getting quotes/specials, etc. I called and randomly got on the phone with Brian Olson (a manager, which is so rare) around 8pm the day of my accident and while I was talking to him, I felt his kindness and genuine caring spirit. He even sent me a you-tube video to my email the next day when I was arriving in person to go over the details of my new car!- just so I could see his face and know who to look for. He went above and beyond all my expectations for buying a car. Austin, my actual sales rep was wonderful! He went above and beyond to help me with my million questions I had about my new car. He has great patience and a great sense of humor. Everyone inside this dealership is always so kind to me and I have never bought a car with such little stress (more excitement) and gotten everything I really wanted. I drove to this Tampa Acura dealership vs the Clearwater Acura dealership (when I live in St Pete) for this dealership and I will never go anywhere else for car needs! A HUGE thank you to both Brian and Austin for all their kindness, honesty and for helping me get my dream car!!! :) More

Acura TLX Outstanding sales team made the experience very straight forward and efficient. Knowledgeable salesperson presented the options clearly and produced t Outstanding sales team made the experience very straight forward and efficient. Knowledgeable salesperson presented the options clearly and produced the exact model for a weekend home demonstration to get my wife's perspective. I realized that I wanted the advanced AWD version and they again found the exact car and made it available upon my return of the demo. Clear and concise explanations of the major features by the salesperson allowed me to get the maximum driving experience from the moment I left the dealership. More

Excellent experience. All was perfect. Exceptional timing of delivery. Thanks to all involved. Comfortable waiting area, includes snacks and beverage. What else is there to All was perfect. Exceptional timing of delivery. Thanks to all involved. Comfortable waiting area, includes snacks and beverage. What else is there to say, friendly employees everywhere. I enjoyed the experience very much. More

Great experience My third purchase from this dealership and as always, great experience! Bill Knopke and everyone were a delight to deal with, there is a reason I keep My third purchase from this dealership and as always, great experience! Bill Knopke and everyone were a delight to deal with, there is a reason I keep coming back More