Maus Acura of North Tampa

Great I have been a customer for 9yrs and have always had a excellent experience at Fermans from sales to maintenance. I would recommend this dealership to I have been a customer for 9yrs and have always had a excellent experience at Fermans from sales to maintenance. I would recommend this dealership to my friends and family. More

Experience was about ME not ACRUA Haven't been to a dealership in almost 15 years. I was very apprehensive in the beginning. Ferman Acura worked with me, understood what I wanted. Made Haven't been to a dealership in almost 15 years. I was very apprehensive in the beginning. Ferman Acura worked with me, understood what I wanted. Made me feel like I was in charge. No pressure. Respected my interest. Decent price. More

Todd was very helpful Thanks for the rental car while waiting for the airbag to come in.also the warranty on the battery was great to have. Thank you, Bill Somerville Thanks for the rental car while waiting for the airbag to come in.also the warranty on the battery was great to have. Thank you, Bill Somerville More

Outstanding Alan and Andres provided me great service! They allowed me to proceed at my own pass, within my own timetable, without pressure. we arrived at a pri Alan and Andres provided me great service! They allowed me to proceed at my own pass, within my own timetable, without pressure. we arrived at a price, then they went out and found the vehicle I wanted (plus additional features already on the car that I didn't have to pay for). I'll be back! More

Exceptional Service Job well done. Keep up the good work. Robert provided an exceptional with thorough check of our vehicle. Would highly recommend him to all our frien Job well done. Keep up the good work. Robert provided an exceptional with thorough check of our vehicle. Would highly recommend him to all our friends More

Prompt and courteous From the phone call to make the appointment t to the service everyone was friendly and helpful. The waiting area was child friendly and comfortable th From the phone call to make the appointment t to the service everyone was friendly and helpful. The waiting area was child friendly and comfortable there were adult snacks as well as snacks for children More

Automobile servicing This was a routine Oil with Oil Filter change and Cabin Filter change. Other than taking a little long, (was at the dealership about an hour and a hal This was a routine Oil with Oil Filter change and Cabin Filter change. Other than taking a little long, (was at the dealership about an hour and a half) my experience was pleasant. More

Service My service was quick and Todd was very helpful. I am very pleased each time my chargers serviced. I enjoyed coffee while I waited. Nothing more to s My service was quick and Todd was very helpful. I am very pleased each time my chargers serviced. I enjoyed coffee while I waited. Nothing more to say to meet the 25 word requirement. Smh More

Great scheduled maintenance! I took my car in recently for a regular scheduled maintenance. From making the appointment to completion of service, the experience was extremely pos I took my car in recently for a regular scheduled maintenance. From making the appointment to completion of service, the experience was extremely positive. Great customer service and communication. Couldn't have been easier or more pleasant. Thank you! More

Great first routine service. My first routine visit was a breeze. I was taken care of as soon as I entered the building and my car was promised to me in an hour. My service advi My first routine visit was a breeze. I was taken care of as soon as I entered the building and my car was promised to me in an hour. My service advisor offered me complimentary snacks and beverages while I waited for my car to be finished. He even poked his head into the waiting lounge a few times to keep me updated on the work. My car was completed and I was checked out within the time promised. Great overall first experience with Ferman Acura! More