Maus Acura of North Tampa

Pleasant interaction The entire team from Management to our fabulous considerate sales man and business department were courteous and acknowledged and answered each and ev The entire team from Management to our fabulous considerate sales man and business department were courteous and acknowledged and answered each and every question.I also spoke to Mr. Steinberg, although he was not involved in our sale. He took the time for a brief chat. Extremely pleasant. More

Great experience! They made it very easy and they were very willing to make the deal happen! Very satisfied with our experience and would recommend this dealership! They made it very easy and they were very willing to make the deal happen! Very satisfied with our experience and would recommend this dealership! More

Best experience buying a car Our experience was awesome at Ferman . Linden - Ernest and Brian were all amazing and andress. We would highly recommend their delivers hip to our fri Our experience was awesome at Ferman . Linden - Ernest and Brian were all amazing and andress. We would highly recommend their delivers hip to our friends More

Service Call Todd was prompt and friendly. Service was performed in one hour. The customer lounge was well stocked and comfortable. I was totally satisfied wit Todd was prompt and friendly. Service was performed in one hour. The customer lounge was well stocked and comfortable. I was totally satisfied with the price and service. More

Employee Review Mr. Andres Acevedo was very instrumental in our decision of purchasing two vehicles, his personal attention in meeting our needs were displayed by his Mr. Andres Acevedo was very instrumental in our decision of purchasing two vehicles, his personal attention in meeting our needs were displayed by his positive attitude while working with my wife and I, he was honest and made us feel like he was looking out for our best interest, he gave us a deal that was doable for us, for this we thank you. More

New (to me) car purchase I couldn't be more pleased. I explained to Noor that I had never shopped for a car before and wasn't looking forward to it. He and John were wonderfu I couldn't be more pleased. I explained to Noor that I had never shopped for a car before and wasn't looking forward to it. He and John were wonderful to work with and I am very pleased with my purchase. More

30,000 mile Quick and explained well. Appointment pick up was on time, documents ready. Car cleaned as well and washed. The on line appointment web site could be Quick and explained well. Appointment pick up was on time, documents ready. Car cleaned as well and washed. The on line appointment web site could be improved somewhat. Not sure appointment was made when originally entered. More

New Purchase John, Andres & Noorul were fantastic to work with from start to finish. I would highly recommend Ferman Acura and their team for your next purchase o John, Andres & Noorul were fantastic to work with from start to finish. I would highly recommend Ferman Acura and their team for your next purchase or lease. More

Outstanding personal concern for what works best for me. I brought my care in with a failing battery. AAA had just days before, been called out to check it and declared it "Good." Still under warrantee from I brought my care in with a failing battery. AAA had just days before, been called out to check it and declared it "Good." Still under warrantee from AAA, they told me it was healthy despite the signals I mentioned that it turns the engine over very slowly when starting. I brought it into Ferman so they could check it. In two different tests, they failed it. I got the call from my service advisor and I said to him, "I guess that means that AAA will be buying me a new battery." I told him I would be in to pick up the car. When I arrived, a new battery was already installed by Ferman. My service advisor had misunderstood my statement about AAA buying me a new battery. I did not mean that if Ferman installs a battery, AAA will reimburse me. They don't work that way. I meant that if I bring AAA proof that the battery failed in tests at Ferman, they would provide me with a new battery under warrantee. Given that information, my service advisor said he was sorry; that he misunderstood. He then picked up the phone and ordered the old battery to be put back into my TSX. The next day, I called AAA, showed them the test statements from Ferman, and he put in a new battery for me, free of charge. More

Very happy Enjoying our new Acura RDX, and enjoyed the experience with the folks at Ferman. Our salesman Linden absolutely wonderful, and would recommend him to Enjoying our new Acura RDX, and enjoyed the experience with the folks at Ferman. Our salesman Linden absolutely wonderful, and would recommend him to anyone as well as would go back to him for future purchases. Andres helpful throughout the whole leasing process (as we had a quirky lease process). More