Maus Acura of North Tampa

Most Pleasurable Just leased my 3rd Acura now from Ferman. This place is top-notch. My salesman John Robello is outstanding. People here are honest. Andres Acevedo Just leased my 3rd Acura now from Ferman. This place is top-notch. My salesman John Robello is outstanding. People here are honest. Andres Acevedo is also great. The entire dealership is full of good people who will take care of you. More

Good people I worked with Andres to buy my used MDX. After visiting a couple other dealerships, he was a breath of fresh air. Yeah, he wanted to sell me a car, b I worked with Andres to buy my used MDX. After visiting a couple other dealerships, he was a breath of fresh air. Yeah, he wanted to sell me a car, but he actually seemed to care about me as a human being. He is a good listener and is very patient and sincere. I understand he has been promoted to sales manager, which is a good sign about the dealerships values. More

Service and Committment I must say that Angelo Coton is a valuable asset to your business. In short, I have purchased 6 Acuras from you now and Angelo has been there for the I must say that Angelo Coton is a valuable asset to your business. In short, I have purchased 6 Acuras from you now and Angelo has been there for the majority of them, from the first time we met. He has gone the extra mile for me insuring that my needs are met and my concerns are addressed, both in buying and in customer service after purchase. Each time I have come to the dealership, Angelo has made himself available to assist me. During my last purchase a few days ago, I contacted Angelo after already deciding to purchase from one of your competitors due to a negative experience with warranty service. In fact, en-route to purchase from the other dealer I called Angelo to inform him and wanted to deal exclusively with him to clear my lease. Though not at work, Angelo was able to direct me to a vehicle and a co-worker (Austin) to assist me. After going to the other dealer, I decided to delay a purchase until I followed thru with my visit as I had told Angelic I would. Upon arrival l was greeted at the reception desk and my name was there and Austin was awaiting. From that point on all was smooth sailing, even the finance area was pleasant, and that is rare. I confess, had it not been for Angelo's commitment to service and his follow thru, I would not have purchased. He is an asset to your business and Austin follows right in his footsteps. I am convinced that I will continue to be a loyal Acura man as long as Angelo and Austin are there to assist. More

Scheduled Service As usual my service was outstanding. The work was done as expected with no unexpected issues that needed to be "taken care of". I can always trust m As usual my service was outstanding. The work was done as expected with no unexpected issues that needed to be "taken care of". I can always trust my service advisor to tell me what's going on with my vehicle and feel extremely comfortable taking my car in for service. More

Excellent service. My service advisor watches out for me and advises me on what's needed and what's not when it comes to car repair. It feels like he takes a personal in My service advisor watches out for me and advises me on what's needed and what's not when it comes to car repair. It feels like he takes a personal interest. More

Service of my vehicle Always consistent and on schedule. I'm always well taken care of and pleased with the personnel dealing with my car. Good service and fair value. Always consistent and on schedule. I'm always well taken care of and pleased with the personnel dealing with my car. Good service and fair value. More

Very efficient service I appreciate the efficient service in getting my car in and out of the service department. They let you know the approximate time as well as when the I appreciate the efficient service in getting my car in and out of the service department. They let you know the approximate time as well as when they are almost done. The paperwork is always ready when you get to the desk. More

Honest service Always impressed with Furman service! They never try to up sell or service vehicle unless it needs something. I've been completely satisfied over the Always impressed with Furman service! They never try to up sell or service vehicle unless it needs something. I've been completely satisfied over the last seven years. Todd has been great to work with and I don't take my car anywhere else! More

Service Strong interest in making sure the job is done right. Customer service is their number one priority and it shows in the way they operate. Strong interest in making sure the job is done right. Customer service is their number one priority and it shows in the way they operate. More

Exceptional My experience with fermans team has been awesome. They are very mindful of your needs answer all your questions and eager to make things right. I have My experience with fermans team has been awesome. They are very mindful of your needs answer all your questions and eager to make things right. I have bought two cars from them, a TL for myself and a TSX for my wife and will continue to purchase automobiles from them. I highly recommend anyone going there for your next automobile needs. More