Maus Acura of North Tampa

Purchase experience The purchase experience was good but not the quality of the eight previous Acura purchases. We had a misunderstanding of the packages that were incl The purchase experience was good but not the quality of the eight previous Acura purchases. We had a misunderstanding of the packages that were included in the vehicle. The package that included security wheel locks and cargo tray apparently were not included. We should have spent more time going over all the possible options we wanted in the vehicle before we started negotiating the price of the vehicle. Not a big deal, but I could have gotten a better interest-rate had the finance officer checked with USAA. More

Excellent Quick and efficient, excellent loaner car. The price quoted was extremely competitive, and they discovered a couple relatively inexpensive needs, like Quick and efficient, excellent loaner car. The price quoted was extremely competitive, and they discovered a couple relatively inexpensive needs, like battery and timing belt, that needed to be done. More

Exceptional Customer Service! I had a great experience leasing my Acura MDX. They got me the exact car I wanted at a great deal! It was a pleasure working with Bill, Earnest, and A I had a great experience leasing my Acura MDX. They got me the exact car I wanted at a great deal! It was a pleasure working with Bill, Earnest, and Andres! More

It was again a great experience!!!! I have been buying my cars from Ferman Acura for many, many years and I have never had a bad experience! Andres Acevedo and Allan Steinburg were great I have been buying my cars from Ferman Acura for many, many years and I have never had a bad experience! Andres Acevedo and Allan Steinburg were great and they helped make my experience even more pleasant!!!! I love my ACURA!!!!!!!!! Thank you! P.S. The only thing I would like to mention is that, I only received one Remote key for my RDX being one of them was not found, and hoping to receive the other one shortly ! I have to return on Wednesday March 30th to have my car windows tinted and rails mounted so I hope I can retrieve the other remote by then! Other wise everything else war great! Thanks Again More

excellent every times I go there, the personals are always courteous, professional and my car is always ready about the time they give me. No waiting, excellen every times I go there, the personals are always courteous, professional and my car is always ready about the time they give me. No waiting, excellent! More

Fast and friendly Quick service and they didn't try to sell me anything that wasn't necessary. My car was also clean and vacuumed! Thanks so much! Quick service and they didn't try to sell me anything that wasn't necessary. My car was also clean and vacuumed! Thanks so much! More

Promises Kept When I arrived at my appointment the service department personnel were fully prepared for my visit. My sign in was seamless and my service began on t When I arrived at my appointment the service department personnel were fully prepared for my visit. My sign in was seamless and my service began on time. While I waited I was kept informed of my service status and it was completed on time and user estimate. Doesn't get any better. BTW, great hot chocolate! More

Great out quick and easy! Made my air bag recall a quick easy wait time when it was 2 hours only had to wait 1 Todd was awesome. I waa told a 2 hour wait and the repair went ea Made my air bag recall a quick easy wait time when it was 2 hours only had to wait 1 Todd was awesome. I waa told a 2 hour wait and the repair went easy and din't have to wait but 1 hour. Great service. Thanks Debbie 8138399225 More

Great buying experience Loved the great experience at this dealership. Austin was patient and understood our needs when purchasing our new RDX. Defiantly recommend if you a Loved the great experience at this dealership. Austin was patient and understood our needs when purchasing our new RDX. Defiantly recommend if you are looking on purchasing a new Acura. More

Best car purchase experience ever! After working with three Acura dealers, I drove an hour to Tampa and it was the best decision I made. In contrast to the other dealers, I was able to After working with three Acura dealers, I drove an hour to Tampa and it was the best decision I made. In contrast to the other dealers, I was able to quickly get the best price for lease or purchase in writing via email. I had requested to handle as much as possible via email because it is challenging for me to take lengthy phone calls at work. Contrary to my request, the other dealers harassed me with persistent phone calls and pressure tactics. Andres and everyone at the dealership treated me like an informed adult and as a result, have my loyalty. More