Maus Acura of North Tampa | Page 2

Lee was great. So easy to work with. Great experience! Vega was equally as awesome! So easy to work with. Great experience! Vega was equally as awesome! More

This dealership is complete garbage. They sold me a car that has been defective since I drove it off the lot. I had a life threatening defect in my integra that they claimed was caused b They sold me a car that has been defective since I drove it off the lot. I had a life threatening defect in my integra that they claimed was caused by road conditions only for that to be proven false after Honda came out with a recall for the steering wheel. I have a hatch that they cannot fix after multiple attempts. I also am on my 4th amp at 63k with a completely stock car. They refuse to buy it back even though they can’t fix my problems. I wrote a review on Facebook they blocked my account and reported it so my ENTIRE account got deleted. Since that happened my review no longer shows up on their facebook page. They didn’t want anyone to see the xx that I went through because of the crap car they sold me. Do not go here because they are dishonest and incompetent. God sees everything and karma will catch up to these scam artist soon enough. More

Easy to work with and to the point. The fact that I did not have to spend my whole day at the dealership was refreshing. The fact that I did not have to spend my whole day at the dealership was refreshing. More

Was a great experience and very clean dealership with great customer service. When i arrived Luis took good care of me as well as Jason. The negotiations when well and I was satisfied with the decision i great customer service. When i arrived Luis took good care of me as well as Jason. The negotiations when well and I was satisfied with the decision i made with Maus Acura integra tampa Fl. They have a great deal with the Maus care as well a decent price on the vehicle. More

Thank you Brittney for your help and making the process quick and easy. It was great doing almost everything over my lunch break. quick and easy. It was great doing almost everything over my lunch break. More

Professional dealership with courteous, eager to please staff. None of the nonsense you find at less professional dealerships. Loren and Jason were a pleasure to work with. staff. None of the nonsense you find at less professional dealerships. Loren and Jason were a pleasure to work with. More

Fast and thoughtful car buying experience. Luis was able to answer all my questions and ensure the process was smooth. Luis was able to answer all my questions and ensure the process was smooth. More

Service is beyond Horrible… I took my 2009 Acura in for an oil change. Their “inspection” produced a repair estimate of $13,405 many of the recommendations requiring immediate attention. Almost all of the an oil change. Their “inspection” produced a repair estimate of $13,405 many of the recommendations requiring immediate attention. Almost all of the required fluid exchanges had already been done. I was told that my front struts were leaking and needed to be replaced ($1,787.14) The service manager showed an inconclusive picture to support the leak. I told him I had replaced them myself within the last 2 yrs. He seemed surprised when I told him to show me the leaks. I was told that my front lower control arms had cracked bushings and required immediate replacement at a cost of $4,570.47. Again, I requested that he show me as I had replaced them myself less than a year ago. When my car was put back on the lift, I was told that neither the front or rear struts were leaking, it was recommended due to the mileage. The bushings on the control arms were not cracked but possibly had small cuts on them. The bottom line is the technician and service manager made in my opinion, a blatant attempt to charge me for a slew of unnecessary work. So maybe my wiper blades could be replaced and yes, my hood struts were shot and would not hold up my hood. Since I keep a prop rod in my trunk, paying $408.36 was a ridiculous suggestion. After refusing all of their ludicrous recommendations, I paid for my oil change and left. About three hours later, I opened my trunk to put groceries in and was greeted by three LIVE MICE. I emptied the trunk and put two glue traps in over night. That next morning, I found FIVE mice in my trunk. I have owned the car for 14 yrs and have never had mice in my car nor have I ever had them in my house. Coincidence… not likely. In my opinion, the service department should not be allowed to be in business. They are completely dishonest and vindictive. This is just one of the reasons people hate car dealers. I will never take my car to MAUS Acura for any reason. Likewise I will take my new car business elsewhere. They are pathetic. They got a one star because I could not post a review without a rating. More

The dealership felt welcoming, had a great selection of vehicles and the team felt honest and not too pushy vehicles and the team felt honest and not too pushy More

Had a great experience here. Will definitely tell a friend. Easy process and smooth transition Will definitely tell a friend. Easy process and smooth transition More