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Maus Acura of North Tampa

Tampa, FL

4.8
1,432 Reviews

11025 N Florida Ave

Tampa, FL

33612

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Showing 1,432 reviews

April 21, 2025

Fast and thoughtful car buying experience. Luis was able to answer all my questions and ensure the process was smooth. More

by Strongwlkquiet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Belen, Brittany Williams
May 09, 2025 -

Maus Acura of North Tampa responded

Hey Strongwlkquiet, Thank you so much for the positive feedback. We truly appreciate you as a customer and new Maus Family Member. If you need anything we are here to help! Thank you again!

April 19, 2025

The dealership felt welcoming, had a great selection of vehicles and the team felt honest and not too pushy More

by gguzman1085
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Chateu, Jason Ellenburg
May 09, 2025 -

Maus Acura of North Tampa responded

Hey gguzman1085, Thank you for being a valued customer and Maus Family Member! We truly appreciate the feedback, and hope you have a wonderful week! If you need anything we are here to help. Thank you again.

April 14, 2025

Had a great experience here. Will definitely tell a friend. Easy process and smooth transition More

by EVINDAVIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fajardo, Luis Belen, Loren Chateu, Lee Houston, Jason Ellenburg
May 09, 2025 -

Maus Acura of North Tampa responded

hey EvinDavis, Thank you for the great review and feedback. We truly appreciate you as a customer and new Maus Family Member! If you need anything we are here to help. Thank you again!

April 10, 2025

Don’t ever use them…deceitful, bring a lawyer because they are a double dealing back stabbing lemon law abusers..all over a defective key FOB…Talk about ignorant and self serving but in the end they are More

by ronswrld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jan
May 09, 2025 -

Maus Acura of North Tampa responded

hey ronswrld, We truly strive to give our customers the top experience and appreciate this feedback. We take every review and customer seriously, however by your username we are having trouble finding the pre owned vehicle you purchased from us so that we may reach out to you and try and resolve this so called issue you are having. If you bought an as is vehicle, and one of the 2 keyfobs are not correctly working , we are more than happy to help with it the best we can. Lemon law is a safety issue and although a secondary keyfob is super important to have, it is in fact not a safety issue. We are glad you love your vehicle over all, and glad that your able to be safe while driving it.

May 10, 2025 -

ronswrld responded

Yes, the 2022 Honda Ridgeline with 19,000 miles on it was $33,000. I didn’t complete the deal until the next day as I had to give you the title to my trade in. I handed the key fob to Jan, he disappeared and returned saying it was all set. No it wasn’t ! Back to Jan three more times and three more your all set. xxxxxxxx. Jan says there is nothing else I can do you bought the vehicle as is. So I gave you a bad review because a used car salesman blew me off. Maybe you should send Jan to some Human Relation courses. My guess is that he never told anyone and he never replaced even the battery. Total inappropriate behavior for a Acura Dealer. Better Business Bureau gave Maus Acura a “C” Rating and as far as I’m concerned You Deserve It. Ronswrld@yahoo.com

May 10, 2025 -

Maus Acura of North Tampa responded

We would love a chance to help you out, can you please call 813-535-6287 and ask for the GSM or the Internet Manager so we can try to get this figured out. He will be handled appropriately on our side. Your more than welcome to have an opinion as is everyone is allowed to there opinions but if you can allow a manager to try and help here we would love that opportunity. Thank you in advance. Have a blessed weekend.

April 10, 2025

Thank you to the MAUS FAMILY and to Alex Fajardo for their great customer service, thanks to Alex I have my new Acura ZDX I love it More

by fausto24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fajardo, Alex Prado
May 09, 2025 -

Maus Acura of North Tampa responded

Hey fausto24, Thank you so much for the feedback and great review! We thank you for being a valued customer and Maus Family Member! If you need anything we are here to help you out! Thank you again!

April 10, 2025

Thanks to the Acura Team and my salesman Alex Fajardo and Crystal Enger. I felt welcomed and appreciated every time I walked into the dealership. Alex was honest, friendly and knowledgeable about the MDX. More

by BANDITSFAMILY5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fajardo, Crystal Enger
May 09, 2025 -

Maus Acura of North Tampa responded

Thank you for your feedback, we appreciate you so very much! If you need anything we are here to help out! thank you again.

April 10, 2025

Oustanding professionals all. I was pleasantly surprised to find Maus Acura through my credit union. So glad I did, my purchase went smoothly. Brittany and Lee were exceptional More

by artcele372
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Houston, Brittany Williams
May 09, 2025 -

Maus Acura of North Tampa responded

Hey artcele372, Thank you so much for the feedback, and 5 star review. We truly appreciate everyone's feedback, and thank you for being a valuable customer of ours. If you need anything we are here to help!

April 09, 2025

Albert and Nathan were amazing! No pressure and they both went out of their way to ensure I was happy throughout the process. More

by BDANAHER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert White
May 09, 2025 -

Maus Acura of North Tampa responded

Hey BDanaher1, Thank you so much for the positive feedback. We truly appreciate the feedback, and hope you know if you need anything we are here to help! Thank you again and have a great week!

April 06, 2025

Exelent team, happy with my purchase,second Acura at the same dealership and pretty sure I will buy another Acura More

by Jorge Freire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan
April 05, 2025

From the first moment we felt welcome and the sales team very helpful not pushy. More

by Thomas and Dawn Daly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashly Gonzalez, Loren Chateu, Anthony Falco, Lee Houston, Jason Ellenburg, Alex Prado