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Maus Acura of North Tampa
Tampa, FL
1,428 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,428 reviews
March 10, 2021
Everyone was so helpful! We were introduced to Maus through Chris May and she helped us get set up with a great salesperson, Brittany. Crystal and Albert took care of us when Brittany wasn't available through Chris May and she helped us get set up with a great salesperson, Brittany. Crystal and Albert took care of us when Brittany wasn't available and made sure we were happy with the whole deal. Zack was great with all of our paperwork and Meredith made sure we got our second key that had gone missing from the car. More
by Nel2484
Employees Worked With
Other Employees :
Zack Deleo, Chris May, Brittany Bishop
March 03, 2021
I have driven an Acura for many many years. This Acura location has been my go to dealer as well. However since an ownership change I am not happy with the service. On 2/27/2021 I took my MDX in for a location has been my go to dealer as well. However since an ownership change I am not happy with the service. On 2/27/2021 I took my MDX in for a B1 service. While my SUV was being serviced I was told that I one of the multi check points had failed during inspection, and my battery terminals need to be cleaned and that a kit needed to be purchased as this needed immediate attention. I went to the service tech and he said it was to hard to show me what needed serviced. I refused the service. When home I inspected the connections and they were 100% clean. Today I went to another Acura dealer and they told me upon inspection that there was nothing wrong with the terminals. Owners beware. More
by wmstreator
Employees Worked With
Isiah Jones
March 03, 2021
Maus Acura Service Department is honest and considerate. They are thorough with my vehicle and respond to questions quickly. Special shout out to Tony W.! They are thorough with my vehicle and respond to questions quickly. Special shout out to Tony W.! More
by Happy Customer
Employees Worked With
February 26, 2021
I contacted Maus Acura and spoke to Meredith B who assisted me with the purchase of my new MDX. She was welcoming, professional, knowledgeable and helpful throughout the entire process. My son is n assisted me with the purchase of my new MDX. She was welcoming, professional, knowledgeable and helpful throughout the entire process. My son is now in need of a new vehicle and I have, once again, reached out to Meredith to assist me. More
by PR
Employees Worked With
February 25, 2021
Meredith Balasco has always been so helpful any time I have needed any assistance. She takes the time to listen and is very knowledgeable in her job. have needed any assistance. She takes the time to listen and is very knowledgeable in her job. More
by Corleyhurley
Employees Worked With
February 19, 2021
Got my schedule maintenance service. Waiting time reasonable, waiting area clean and comfortable. My advisor Antonio White was great, friendly and very understanding with my concerns. reasonable, waiting area clean and comfortable. My advisor Antonio White was great, friendly and very understanding with my concerns. More
by Taylorsofia
Employees Worked With
February 10, 2021
Warm and welcoming to customers. Nice waiting area.Only wish labor and parts prices could be less expensive. Love the loaner car programm, very convenient. wish labor and parts prices could be less expensive. Love the loaner car programm, very convenient. More
by Bubbles1261
Employees Worked With
Chris Tranberg
February 09, 2021
I received great service. I was seen quickly and was given a loaner vehicle. I would rate this dealer overall with 5 stars, but the service was pricey. given a loaner vehicle. I would rate this dealer overall with 5 stars, but the service was pricey. More
by FF
Employees Worked With
January 30, 2021
Outstanding from test drive through final paperwork. No arm wrestling need to right price out the door swiftly! I been buying cars since 1986 on average every other year, in Florida. Hands down best experi arm wrestling need to right price out the door swiftly! I been buying cars since 1986 on average every other year, in Florida. Hands down best experience from beginning to end. More
by Plummerarf
