Back

Maus Acura of North Tampa

Tampa, FL

4.8
1,434 Reviews

11025 N Florida Ave

Tampa, FL

33612

Directions

By Type

Showing 1,434 reviews

April 01, 2021

Went to another dealership first, to look into a new purchase. Then ended up at Maus Acura. Sophie and Maus staff provided a professional, family like experience and a great price. So don’t go to that More

by Mitchbarile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Meeker
Apr 13, 2021 -

Maus Acura of North Tampa responded

Mitchbarile we are glad you came to us last so we could show you how buying from us can be memorable! Please let us know when we can assist you again! Albert White, General Manager 813.931.6290 or awhite@mausfamilyauto.com

March 30, 2021

If you want an amazing car buying experience, ask for Luis Belen. He treats his customers like family. And offered the best deal in town. Thanks again. Yanet and Leo Lee. More

by Marine One Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Deleo, Luis Belen
Apr 13, 2021 -

Maus Acura of North Tampa responded

Army Vet Leo we appreciate your business. Luis is one of our best and he works with referral business so send someone his way and he will send you a nice thank you! Please let us know when we can assist you again! Albert White, General Manager 813.931.6290 or awhite@mausfamilyauto.com

March 25, 2021

I enjoyed a great experience at Maus. I dealt with Sofie Meeker primarily and she was great!! If looking for an Acura in this area I would highly recommend. More

by wreid55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Bishop, Sophie Meeker
Apr 13, 2021 -

Maus Acura of North Tampa responded

Wreid55 thanks for the business and glad we could make it a great experience! Please let us know when we can assist you again! Albert White, General Manager 813.931.6290 or awhite@mausfamilyauto.com

March 23, 2021

SIMPLY AMAZING, lee is the beat sales guy i have ever used buying a car, not to pushy , he wants you to have what you want and nothing less. I would highly recommend MAUS to anyone 🤩🤩 More

by Kells61391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Pagan, Jim Smith, Meredith Balasco, Lily Do, Lee Houston
Mar 27, 2021 -

Maus Acura of North Tampa responded

Kells61391 we appreciate your business! We are here to assist you when you need us again! Albert White General Manager 813-669-4684 or awhite@mausfamilyauto.com

March 16, 2021

Our salesperson was Sophie Meeker. To be honest when my wife and I first met her, we thought she was a greeter and would turn us over to a salesperson. Within a few minutes, we realized that she was the sa More

by rgmorello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Meeker
Mar 27, 2021 -

Maus Acura of North Tampa responded

rgmorello thanks for the online review! Sophie is one on our favorites! Enjoy that 2022 MDX and we are here to assist you and welcome to the Maus Family! Albert White General Manager 813-669-4684 or awhite@mausfamilyauto.com

March 16, 2021

I had such a great experience at Maus Acura with my lease purchase of a 2021 Acura ILX Premium. I'm new to the Acura brand and Lee did a wonderful job informing me of all the specs and tech of the vehicle an More

by Alicia P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert White, Ilan Velez, Lee Houston
Mar 27, 2021 -

Maus Acura of North Tampa responded

Alicia thanks for the kind words and we appreciate the business! Enjoy the ILX and when you need us we are here! Albert White General Manager 813-669-4684 or awhite@mausfamilyauto.com

March 10, 2021

Everyone was so helpful! We were introduced to Maus through Chris May and she helped us get set up with a great salesperson, Brittany. Crystal and Albert took care of us when Brittany wasn't available More

by Nel2484
Recommend Dealer
Yes
Employees Worked With
Albert White, Zack Deleo, Chris May, Crystal Enger, Meredith Balasco, Brittany Bishop
Mar 11, 2021 -

Maus Acura of North Tampa responded

We are absolutely delighted to hear about your experience! Thank you so much for taking the time to leave your 5 Star Review for our team! Welcome to the Family

March 03, 2021

I have driven an Acura for many many years. This Acura location has been my go to dealer as well. However since an ownership change I am not happy with the service. On 2/27/2021 I took my MDX in for a More

by wmstreator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isiah Jones
Mar 06, 2021 -

Maus Acura of North Tampa responded

wmstreator thanks for bringing this situation to our attention. Jim Smith our service director is reviewing the service ticket to see what was suggested. Our goal is not to sell services that are not needed but recommend services that are. With that said feel free to contact Jim Smith at jsmith@mausfamilyauto.com or 813.931.6290

Mar 06, 2021 -

wmstreator responded

It was not suggested. It came to me in a text message will waiting for my vehicle to be serviced. It big red letters it said the battery needed immediate attention. It even says this on the Multi Inspection Form. When I asked to see the battery I was taken in to the shop and the tech told me it would be too hard for me to see. I went to another Acura dealer and they were able to show me the battery and terminals with no problem. I also checked my past service records of Ferman Acura and the other Acura dealer and neither had this on their form, so it must be something your dealership added in order to sell a cleaning kit.

March 03, 2021

Maus Acura Service Department is honest and considerate. They are thorough with my vehicle and respond to questions quickly. Special shout out to Tony W.! More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony White
Mar 06, 2021 -

Maus Acura of North Tampa responded

Happy Customer thanks for the online review! Tony appreciates the kind words!

February 26, 2021

I contacted Maus Acura and spoke to Meredith B who assisted me with the purchase of my new MDX. She was welcoming, professional, knowledgeable and helpful throughout the entire process. My son is n More

by PR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meredith Balasco
Feb 26, 2021 -

Maus Acura of North Tampa responded

"My son is now in need of a new vehicle and I have, once again, reached out to Meredith to assist me" This comment right here is awesome! We love referrals! Thank you for taking the time to leave such a kind 5 Star Review.

...
51
...