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Maus Acura of North Tampa

Tampa, FL

4.8
1,434 Reviews

11025 N Florida Ave

Tampa, FL

33612

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Showing 1,434 reviews

February 25, 2021

Meredith Balasco has always been so helpful any time I have needed any assistance. She takes the time to listen and is very knowledgeable in her job. More

by Corleyhurley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meredith Balasco
Feb 26, 2021 -

Maus Acura of North Tampa responded

Thank you so much for such kind words Corley! We are very lucky to have Meredith on our team. We appreciate you taking the time to leave your 5 Star Review.

February 19, 2021

Got my schedule maintenance service. Waiting time reasonable, waiting area clean and comfortable. My advisor Antonio White was great, friendly and very understanding with my concerns. More

by Taylorsofia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony White
Feb 19, 2021 -

Maus Acura of North Tampa responded

Thank you so much for taking the time to say such nice things about your experience with our service department. Your 5 Star Review is much appreciated!

Feb 22, 2021 -

Taylorsofia responded

You are more than welcome ;)

February 10, 2021

Warm and welcoming to customers. Nice waiting area.Only wish labor and parts prices could be less expensive. Love the loaner car programm, very convenient. More

by Bubbles1261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tranberg
Feb 12, 2021 -

Maus Acura of North Tampa responded

Thank you so much for your kind and positive review!

February 09, 2021

I received great service. I was seen quickly and was given a loaner vehicle. I would rate this dealer overall with 5 stars, but the service was pricey. More

by FF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony White
Feb 09, 2021 -

Maus Acura of North Tampa responded

Thank you so much for your business and positive review!

January 31, 2021

Brittany did an excellent job and exceeded my expectations. She went above and beyond to get me the best deal on exactly what I wanted. More

by Todd R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Bishop
Jan 31, 2021 -

Maus Acura of North Tampa responded

Thank you so much Todd! We are happy that Brittany took great care of you during your visit! Welcome to the Maus Family!

January 30, 2021

Outstanding from test drive through final paperwork. No arm wrestling need to right price out the door swiftly! I been buying cars since 1986 on average every other year, in Florida. Hands down best experi More

by Plummerarf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack, Luis Belen
Jan 31, 2021 -

Maus Acura of North Tampa responded

This has to be one of the best reviews that we've seen! Thank you Mr and Mrs Plummer for the kind words. Maus Acura is excited to welcome you to the family!

January 29, 2021

Quick and courteous. I want to thank Tony for keeping me informed and delivery my service in a timely fashion. I will be back for future maintenance on my vehicle. More

by Bill Scott
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Tony White
Jan 31, 2021 -

Maus Acura of North Tampa responded

We truly appreciate the 5 Star Review Bill!

January 29, 2021

Just took my 2020 RDX for A1 service and we were very pleased with our service. Our service advisor Robert Walker was eager to show us the complimentary services Maus offered while we waited for our serv More

by Charp,klc10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zaffino, Robert Walker
Jan 31, 2021 -

Maus Acura of North Tampa responded

Thank you for the 5 Star Review! We appreciate you taking the time to let others know about your experience with our team.

January 27, 2021

I am so sad about my purchase. I bought a MDX in May 2020 and have had issues with it every since. I recently brought it to the service center and absolutely nothing is "fixable". The car is just glitched. T More

by tina a.
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not remember their name - had to choose one at random, Luis Belen
Jan 30, 2021 -

Maus Acura of North Tampa responded

Tina we are sorry to hear of your dissatisfaction with MDX. Jim Smith our service manager informed us that we tried to diagnose and find the issues you are experiencing. Albert White our General Manager would be happy to discuss anything we can do to further assist. Please reach out to him. Albert White 813.669.4684 or awhite@mausfamilyauto.com

January 15, 2021

I purchased a used 2019 Acura RDX from Maus and this was the easiest buying experience! The car was prepped and ready to go upon my arrival. The finance department had all of my paperwork ready to go. We More

by tucci19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Deleo, Brittany Bishop, Lily Do
Feb 06, 2021 -

Maus Acura of North Tampa responded

Tucci19 thanks for the review and kind words. If anyone else wants to work with Brittany you can at bbishop@mausfamilyauto.com

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