
Maus Acura of North Tampa
Tampa, FL
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I just bought a used tsx from Alex and I couldn’t be happier! He helped me get into the car I wanted and at my price point! I will highly recommend Maus Acura and Alex to anybody on the search for a new happier! He helped me get into the car I wanted and at my price point! I will highly recommend Maus Acura and Alex to anybody on the search for a new car! More
Love my New Car and My Buying Experience Oh, what a wonderful car-buying experience - a Christian faith-based company makes all the difference! No pressure, genuine interest in what I wanted Oh, what a wonderful car-buying experience - a Christian faith-based company makes all the difference! No pressure, genuine interest in what I wanted, and great follow-up after the purchase! Carlos Rivera listened to what I wanted and helped me decide what would make me happy! Tom White was a delight and even showed us what the interior we were considering looked like in his car. Harry Whittaker walked us through the financing process efficiently and actually made it fun (if that is possible - lol). I LOVE this dealership (and my new RDX) and recommend to anyone wanting to enjoy the process of getting a new car. Thank you Maus Acura for adding such joy to my life! More
This was the worst car experience. I would not recommend anyone to buy a car there finance department does not know what they are doing. anyone to buy a car there finance department does not know what they are doing. More
Low professionalism My experience with this dealer was very unhappy with the interview with Albert White the way that he treat us in the negotiations after my trade-in of My experience with this dealer was very unhappy with the interview with Albert White the way that he treat us in the negotiations after my trade-in offer was $5,000.00 lower than what the salesman offer. No transparency the salesman always mouth close during this conversation More
Perfect. Highly recommend buying from Alex. We just purchased a car from Maus Acura and it was an incredibly enjoyable experience. We worked with Alex and he handled our needs perfectly. We didn We just purchased a car from Maus Acura and it was an incredibly enjoyable experience. We worked with Alex and he handled our needs perfectly. We didn't feel pressured and didn't get any impression Alex was just trying to make a sale. He went above any beyond. Would definitely recommend buying a car from him at Maus Acura. More

Loving life in my new RDX From the moment I walked into the showroom I knew this dealership was much different than any others I've been to in the past. Everyone was so help From the moment I walked into the showroom I knew this dealership was much different than any others I've been to in the past. Everyone was so helpful and answered all my questions in a friendly and courteous way. Carrie greeted me and introduced me to my sales professional Taylor. I told him I was interested in a RDX and we went out for a test drive right away. He was very knowledgeable on all the features. Once back in the showroom we began the process of getting a trade in value for my vehicle and making a agreement on purchasing a RDX Albert came out to introduce himself and explained my options. I at no time felt pressured into anything. Soon after we agreed to a deal, I was brought in to meet with Harry and finalized the financing. I am very satisfied with my car buying experience at Maus Acura ! More
Had a fantastic experience! We came to purchase a used car for our son. Our sales guy Carlos was awesome. He was friendly and pointed us in the right direction! Harry got us done quickly. He was so patien car for our son. Our sales guy Carlos was awesome. He was friendly and pointed us in the right direction! Harry got us done quickly. He was so patient and really informative . What a gem Meredith is upfront! It’s clear everyone enjoys working for this family! Kudos ! Thank you Carlos, Harry and Meredith! More

Great Experience Everyone I dealt with at Maus Acura from Vinny, my salesman, to Mike the sales manager, Angelo in finance and Carrie in Customer Relations, they all w Everyone I dealt with at Maus Acura from Vinny, my salesman, to Mike the sales manager, Angelo in finance and Carrie in Customer Relations, they all were knowledgeable, helpful and very friendly. Best car buying experience! More
Beware of Ferman - Sale Price rip off & Finance Misselling I have been facing very unpleasant and frustrating experience with Ferman Acura right from the beginning. The price I negotiated for Acura RDX-AWD Tec I have been facing very unpleasant and frustrating experience with Ferman Acura right from the beginning. The price I negotiated for Acura RDX-AWD Tech Pack , but FWD was delivered to me instead of AWD. Sent an email and went in person as I did not get response (obviously). They showed me a negotiated quote document that I agreed and signed. It was quiet surprise for me as it was not my signature , someone from Ferman singed as me !! (I have the photo copy of the doc). For Car Finance, they tried to miss sell Acura finance which is higher interest rate than BOA where I am a preferred platinum customer. Also without informing me , they ran the credit for BB&T. I came to know this after 2 months when BB&T sent a notice which impacted my credit report. Car registration was also done wrongly with color as Blue instead of Black. I reported this immediately after I received the registration documents from Ferman Acura and its been more than 1 ½ months ,still I haven’t heard any update on this. I keep sending many emails and called over phone expecting just a reply or at least an acknowledgement. But no response till date. Because of these bad experience, I lost my trust and integrity on them. Now I am worrying about the future car service as well. More