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Maus Acura of North Tampa

Tampa, FL

4.8
1,434 Reviews

11025 N Florida Ave

Tampa, FL

33612

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Showing 1,434 reviews

January 14, 2020

I just bought a used tsx from Alex and I couldn’t be happier! He helped me get into the car I wanted and at my price point! I will highly recommend Maus Acura and Alex to anybody on the search for a new More

by AmberCrews
Recommend Dealer
Yes
Employees Worked With
Alex Fajardo
Jan 16, 2020 -

Maus Acura of North Tampa responded

This is wonderful to hear and thank you Amber for taking the time to share your experience. We appreciate you recognizing Alex and our team. Congratulations on your new vehicle and welcome to the Maus Family!

January 11, 2020

Love my New Car and My Buying Experience Oh, what a wonderful car-buying experience - a Christian faith-based company makes all the difference! No pressure, genuine interest in what I wanted More

by Dr. Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
Jan 13, 2020 -

Maus Acura of North Tampa responded

Thank you Dr. Diane for this amazing review! Also, thank you for taking the time to share your experience, we love hearing that Carlos, Tom and Harry made the process go so smoothly- they are all dedicated to providing truly exceptional service. Congratulations on your new RDX! Welcome to the Maus Family!

January 08, 2020

This was the worst car experience. I would not recommend anyone to buy a car there finance department does not know what they are doing. More

by nydoughlin73
Recommend Dealer
No
Employees Worked With
Harry Whittaker, Harry Whittaker, Zack Deleo, JC Pagan, Angelo Antoulinakis
Jan 14, 2020 -

Maus Acura of North Tampa responded

Thank you for your feedback. We have been in touch with our Finance Department, and your concerns have been addressed per your request. We appreciate your business and if you have any additional questions, please feel free to contact us at the dealership anytime.

January 04, 2020

I attempted to buy a car at your dealership over the last two weeks. But your motto is not correct. $500 short of the sale. More

by hyde.rodney
Recommend Dealer
No
Employees Worked With
Crystal Enger, Brittany Bishop
Jan 07, 2020 -

Maus Acura of North Tampa responded

We are very sorry that we were unable to meet your offer.

December 18, 2019

Low professionalism My experience with this dealer was very unhappy with the interview with Albert White the way that he treat us in the negotiations after my trade-in of More

by chabrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Albert White, Ashly Gonzalez
Dec 23, 2019 -

Maus Acura of North Tampa responded

Dear customer, we’re so sorry to hear of your disappointment. We understand that your initial deal was a lease offer, but then you desired to finance instead. Unfortunately, Acura’s lease and finance deals are very different from each other and we could not come to the same initial agreement. We certainly wish we could have, and are very sorry we could not reach an agreeable number.

December 12, 2019

Perfect. Highly recommend buying from Alex. We just purchased a car from Maus Acura and it was an incredibly enjoyable experience. We worked with Alex and he handled our needs perfectly. We didn More

by brendancugini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fajardo
Dec 16, 2019 -

Maus Acura of North Tampa responded

We're glad to hear Alex took good care of you! Thank you for choosing Maus Acura, and for taking the time to share this positive review. Enjoy your new vehicle and welcome to the Maus Family!

December 09, 2019

Loving life in my new RDX From the moment I walked into the showroom I knew this dealership was much different than any others I've been to in the past. Everyone was so help More

by mjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert White, Harry Whittaker, Carrie Person, Taylor Secor
Dec 16, 2019 -

Maus Acura of North Tampa responded

We are so glad to hear this! Thank you for taking the time to share this positive feedback, and for allowing us the opportunity to earn your business. Congratulations on your beautiful new RDX and welcome to the Maus Family!

December 07, 2019

Had a fantastic experience! We came to purchase a used car for our son. Our sales guy Carlos was awesome. He was friendly and pointed us in the right direction! Harry got us done quickly. He was so patien More

by Melcab73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera, Harry and Meredith
Dec 31, 2019 -

Maus Acura of North Tampa responded

Thank you so much for taking the time to share this positive review. We are so happy that you had such a great experience. Welcome to the Maus Family!

November 29, 2019

Great Experience Everyone I dealt with at Maus Acura from Vinny, my salesman, to Mike the sales manager, Angelo in finance and Carrie in Customer Relations, they all w More

by rscheidle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Antoulinakis, Michael Hennagir, Vinny Brown, Carrie Person
Dec 04, 2019 -

Maus Acura of North Tampa responded

We are so pleased to hear this! Thank you for taking the time to share your positive feedback. Welcome to the Maus Family and congratulations on your beautiful vehicle!

November 10, 2019

Beware of Ferman - Sale Price rip off & Finance Misselling I have been facing very unpleasant and frustrating experience with Ferman Acura right from the beginning. The price I negotiated for Acura RDX-AWD Tec More

by Senthil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest Knaggs, Peter Simpson, William Knopke
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