
Maus Acura of North Tampa
Tampa, FL
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Great experience (2nd car) This was my 2nd car leased from Ferman Acura. My salesman was Alan Steinberg who made the experience painless and was able to get me a great deal on This was my 2nd car leased from Ferman Acura. My salesman was Alan Steinberg who made the experience painless and was able to get me a great deal on my car. Thanks to all at Ferman Acura for making this happen. I'm very happy with my new TLX. More
" Very satisfied with Ferman Acura " Great experience, they went above and beyond working with me to get the best deal and on top of that the entire personnel very friendly and supportive Great experience, they went above and beyond working with me to get the best deal and on top of that the entire personnel very friendly and supportive. More
One of the best customer service experiences I've had The entire experience working with Ferman Collision and the USAA representative was amazing. I was treated like a neighbor rather than just a custome The entire experience working with Ferman Collision and the USAA representative was amazing. I was treated like a neighbor rather than just a customer, each member of the team was courteous and upbeat, and the repair work was beautiful done. What impressed me the most was how genuine everyone was, when they said the work would take 2 or 3 days - they meant it! They even called to let me know how it was going and they set up the rental car pick up and drop off. Where we all hope to never have to visit a collision center, I know if I ever have to do it again that I would definitely return to Ferman. More
Great Experience!! The Ferman collision center went above and beyond to make sure, I was satisfied. They had great communication throughout the whole process, would high The Ferman collision center went above and beyond to make sure, I was satisfied. They had great communication throughout the whole process, would highly recommend. More
Excellent routine service. Todd was our service adviser and took great care of our car and was there to answer all our questions. We know when we leave our car with Todd it w Todd was our service adviser and took great care of our car and was there to answer all our questions. We know when we leave our car with Todd it will be done right. More
Easy Peasy Experience We went in, talked numbers, and left with a car we could agree with within our budget. This is our 3rd Acura in 7 years and they keep perfecting the p We went in, talked numbers, and left with a car we could agree with within our budget. This is our 3rd Acura in 7 years and they keep perfecting the process. Facilities are super clean and sales people aren’t your typical pushy kind. More
A Snap Just a routine first service on my RDX. Great service. Brian Anderson is always accommodating and Todd took care of me personally. Thanks to both of y Just a routine first service on my RDX. Great service. Brian Anderson is always accommodating and Todd took care of me personally. Thanks to both of you!!! Ray More
Great Service I was pleased that I got the problem fixed for my car without any pressure to get all kinds of other service done. Thank you Robert. I was pleased that I got the problem fixed for my car without any pressure to get all kinds of other service done. Thank you Robert. More
Buying experience was smooth and pressure free!! From the first time my wife and I first test drove the 2019 RDX at Ferman Acura in June of 2018 until we finally returned to buy one on Feb 10 2019 t From the first time my wife and I first test drove the 2019 RDX at Ferman Acura in June of 2018 until we finally returned to buy one on Feb 10 2019 the service was excellent. No pressure or haggling tactics...…. Salesman Alan Steinberg was great (both times), Took a lot of time going over the cars features and was always aggregable to as many test drives of various trim lines of vehicle and never pushed us. When we decided to make the purchase, Alan had all of the documents ready to sign and the finance dept documents ready also. Maybe the smoothest new car purchase we've made! Luv'in our 2019 RDX!!! More
Oil change and Tire rotation. Great Service, everyone is friendly and Courteous. i been dealing with Acura Ferman for the past 4 years and is always the same Great people and alway Great Service, everyone is friendly and Courteous. i been dealing with Acura Ferman for the past 4 years and is always the same Great people and always a great work. More