
Maus Acura of North Tampa
Tampa, FL
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Oil change, tire rotation and seat belt secured in a timely. I scheduled an oil change. Upon arrival I requested an oil change, tire rotation, fluid check, secure driver’s seatbelt that was rattling and identify I scheduled an oil change. Upon arrival I requested an oil change, tire rotation, fluid check, secure driver’s seatbelt that was rattling and identify a noise that is made when my MDX is placed in reverse with the wheels slightly turned. This request was accepted without any issues. All items were completed with the exception of the noise which was not heard by the technician. I received communication and service without delay! Thank you Acura for an awesome experience. More
Poor treat Disrespectful treatment during the process of purchasing. The sales manager was very unprofessional and showed very low customer services skills. I do Disrespectful treatment during the process of purchasing. The sales manager was very unprofessional and showed very low customer services skills. I do not recommended this dealer. More
Absolutely great experience! Great experience! Very satisfied and will keep coming back! They wanted to make the experience what i was looking for and I am very satisfied with the Great experience! Very satisfied and will keep coming back! They wanted to make the experience what i was looking for and I am very satisfied with the whole process! More
Great Dealer and excellent Customer Service Very Good Deal. I purchased a 2019 TLX from Ferman Acura, and being a repeat customer and again they continue impressing with their knowledge and professionalism in I purchased a 2019 TLX from Ferman Acura, and being a repeat customer and again they continue impressing with their knowledge and professionalism in the Car industry Business. This is my third Vehicle from Acura Ferman, I LOVE my Salesman Linden Manson and My Business Manager Ernest Knaggs in general I love this dealership, they always make sure that I Had a great experience and they always appreciate my business, and once again, i got a great deal;I want to thanks them for always treating me like family, for always remembering my birthday and for all of the help with the purchase of our new Car. Thanks Linden and Ernest. Luis and Rosa Andujar More
Service Great fast service awesome personel defetnaly coming back and reccomend this dealership to my friends it was a great experience Ferman Acura is to me Great fast service awesome personel defetnaly coming back and reccomend this dealership to my friends it was a great experience Ferman Acura is to me my one stop dealership thanks so much. More
Easy and straightforward leasing experience Was helped every step of the way by Austin which helped in quick decision making. Final pricing of the lease was also made simpler with good followup Was helped every step of the way by Austin which helped in quick decision making. Final pricing of the lease was also made simpler with good followups and timely confirmations. More
Pssenger Door would not open, and I needed patched Robert in service is very nice and professionl. Because I'm a realtor, he gave me a loaner to drive until my car was ready. The opnly negative was the Robert in service is very nice and professionl. Because I'm a realtor, he gave me a loaner to drive until my car was ready. The opnly negative was the print out of items that I was told my car needed. It was over $2,000 worth. I wish I had money to spare, but I don't, so I declined. More
Easy and straightforward lease trade in David and Paul made my lease trade in experience easy and straightforward. This is my third lease with Ferman Acura and I have been very satisfied wi David and Paul made my lease trade in experience easy and straightforward. This is my third lease with Ferman Acura and I have been very satisfied with the sales and service department. More
great sales person terrible manager If you decide to go to this dealership see Linden he was a delight to meet and look at the car with. He is professional and really nice. Unfortunately If you decide to go to this dealership see Linden he was a delight to meet and look at the car with. He is professional and really nice. Unfortunately his manager David is very unprofessional and typical “used car” sales man. He is a perfect example of why people hate car shopping. Deal with Linden tell him you don’t wish to deal with a David, sorry Linden if we decide to go with acura we will have to drive over to Crown. Thanks again for your help, decision was not based at all on you. David followed us out and yelled at us to buy the car today because they have good rebates which weren’t offered anyway. He crumbled up our offer in front of us. Very bad reflection on the dealership. Also smells terrible of smoke More
great and professaional salemen Jerame Nadeau, professional and friendly . Gave me a great on the 2019 MDX , highly recommended to anyone is looking for an Acura . Great job guys Jerame Nadeau, professional and friendly . Gave me a great on the 2019 MDX , highly recommended to anyone is looking for an Acura . Great job guys , looking to do business in future . thank More