
Maus Acura of North Tampa
Tampa, FL
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12K Mile Service My 2017 RDX is always in good hands at Ferman Acura!! Service staff is well trained and they attend to everything I tell them about. My 2017 RDX is always in good hands at Ferman Acura!! Service staff is well trained and they attend to everything I tell them about. More
Friendly service and outstanding customer service Mike is awesome! Highly recommend him to everyone who wants to service their Acura. He answered all my questions and concerned. Extremely trustworth Mike is awesome! Highly recommend him to everyone who wants to service their Acura. He answered all my questions and concerned. Extremely trustworthy and efficient service time. More
Replaced 4 tires Robert Walker was the service advisor and very pleasant to deal with and very attentive. I will definitely recommend your dealer to friends and co Robert Walker was the service advisor and very pleasant to deal with and very attentive. I will definitely recommend your dealer to friends and colleagues. More
Acura RDX maintenance at 29k miles with zero problems Purchased and maintained my 2016 RDX from Ferman Acura and have had nothing but fine service and zero problems. Got a shuttle ride with Bill who calle Purchased and maintained my 2016 RDX from Ferman Acura and have had nothing but fine service and zero problems. Got a shuttle ride with Bill who called me when time to take me back to dealer. More
Very pleasant experience Was a nice experience that I was not expecting even though I was there to get my car repaired. The service advisory Todd was very knowledgeable and he Was a nice experience that I was not expecting even though I was there to get my car repaired. The service advisory Todd was very knowledgeable and helpful. I was able to walk around the new car lot and used car lot before the salesmen were there without any pressure. I met Bill Knopke who has been very helpful with information and went out of his way to match me with a loaner car that my wife really likes. He also has followed up with extra info about purchasing a use Acura rlx. and look forward to purchasing from this dealer. More
Fun and awesome! Leroy made the shopping and buying experience painless and fun. Kept me informed during the process and gave me insight to all the features on the v Leroy made the shopping and buying experience painless and fun. Kept me informed during the process and gave me insight to all the features on the vehicle. More
Great Customer Service Bryan Anderson and Mike went above and beyond to complete the service on my daughter's car in a very timely manner so she could make an appointment. Bryan Anderson and Mike went above and beyond to complete the service on my daughter's car in a very timely manner so she could make an appointment. Always appreciate the team at Ferman! Mike had a faint smell of cabbage; but, his personality overshadowed it! :) More
Excelent !! 50 minutes , excelente Service ! Right on time , very professional, super friendly ! Always feel welcome, I have been going to your dealership 50 minutes , excelente Service ! Right on time , very professional, super friendly ! Always feel welcome, I have been going to your dealership for the last four years .. More
Service I usually get high quality service everytime I bring my vehicle in for routine service and this visit was no exception. The service reception staff wa I usually get high quality service everytime I bring my vehicle in for routine service and this visit was no exception. The service reception staff was excellent and met my accommodations. More
Purchase of used auto Very courteous sales person. No pressure tactics or sense of urgency to close the deal was exerted by the sales person. Other sales staff within the p Very courteous sales person. No pressure tactics or sense of urgency to close the deal was exerted by the sales person. Other sales staff within the pre-owned showroom were also helpful in returning of the rental car and in explaining how the various features of the used vehicle operated. Overall experience was considered very good. More