Maus Acura of North Tampa

Professional and competent service This was my first maintenance service since purchasing the vehicle from the dealership. Setting up an appointment online was easy. I was greeted promp This was my first maintenance service since purchasing the vehicle from the dealership. Setting up an appointment online was easy. I was greeted promptly, the service advisor was knowledgeable and helpful, and there was no queue. I waited for my maintenance to be completed, it was done sooner than estimated and I was very satisfied with the work and the interactions with employees. More

Service Highly recommend this Acura service department. They were prompt and pleasant. The waiting area was clean and had refreshments and reading material. M Highly recommend this Acura service department. They were prompt and pleasant. The waiting area was clean and had refreshments and reading material. My car was washed before it was returned to me. More

12K Mile Service My 2017 RDX is always in good hands at Ferman Acura!! Service staff is well trained and they attend to everything I tell them about. My 2017 RDX is always in good hands at Ferman Acura!! Service staff is well trained and they attend to everything I tell them about. More

Friendly service and outstanding customer service Mike is awesome! Highly recommend him to everyone who wants to service their Acura. He answered all my questions and concerned. Extremely trustworth Mike is awesome! Highly recommend him to everyone who wants to service their Acura. He answered all my questions and concerned. Extremely trustworthy and efficient service time. More

Replaced 4 tires Robert Walker was the service advisor and very pleasant to deal with and very attentive. I will definitely recommend your dealer to friends and co Robert Walker was the service advisor and very pleasant to deal with and very attentive. I will definitely recommend your dealer to friends and colleagues. More

Acura RDX maintenance at 29k miles with zero problems Purchased and maintained my 2016 RDX from Ferman Acura and have had nothing but fine service and zero problems. Got a shuttle ride with Bill who calle Purchased and maintained my 2016 RDX from Ferman Acura and have had nothing but fine service and zero problems. Got a shuttle ride with Bill who called me when time to take me back to dealer. More

Very pleasant experience Was a nice experience that I was not expecting even though I was there to get my car repaired. The service advisory Todd was very knowledgeable and he Was a nice experience that I was not expecting even though I was there to get my car repaired. The service advisory Todd was very knowledgeable and helpful. I was able to walk around the new car lot and used car lot before the salesmen were there without any pressure. I met Bill Knopke who has been very helpful with information and went out of his way to match me with a loaner car that my wife really likes. He also has followed up with extra info about purchasing a use Acura rlx. and look forward to purchasing from this dealer. More

Fun and awesome! Leroy made the shopping and buying experience painless and fun. Kept me informed during the process and gave me insight to all the features on the v Leroy made the shopping and buying experience painless and fun. Kept me informed during the process and gave me insight to all the features on the vehicle. More

Great Customer Service Bryan Anderson and Mike went above and beyond to complete the service on my daughter's car in a very timely manner so she could make an appointment. Bryan Anderson and Mike went above and beyond to complete the service on my daughter's car in a very timely manner so she could make an appointment. Always appreciate the team at Ferman! Mike had a faint smell of cabbage; but, his personality overshadowed it! :) More

Service I usually get high quality service everytime I bring my vehicle in for routine service and this visit was no exception. The service reception staff wa I usually get high quality service everytime I bring my vehicle in for routine service and this visit was no exception. The service reception staff was excellent and met my accommodations. More