Maus Acura of North Tampa

My third Ferman Acura. (That says it all: Ferman 3, other dealerships 0). And Mr. Mason knew when to talk and when to listen. He was knowledgeable, helpful, persuasive, sim (That says it all: Ferman 3, other dealerships 0). And Mr. Mason knew when to talk and when to listen. He was knowledgeable, helpful, persuasive, simpatico. A pleasure to work with. More

Robert is the man Woke up with check engine light and car in limp mode. Initially took to dealership but no availability so took to Pep boys. Had to return to Pep boys Woke up with check engine light and car in limp mode. Initially took to dealership but no availability so took to Pep boys. Had to return to Pep boys 3 other times for same issue. 4th time they were able to take to Robert and he serviced the vehicle the same day. Very helpful and ran diagnostics/fixed the problem same day. No charge. Car running well at this time. Thanks! More

Software update; trim fix Update to transmission issue with 2016 MDX seems slightly improved, but still a little quirky from 2nd to 4th. We purchased the vehicle just over a we Update to transmission issue with 2016 MDX seems slightly improved, but still a little quirky from 2nd to 4th. We purchased the vehicle just over a week ago and had an issue with bent trim that sales said they would fix. Scheduled for service and they said it wasn’t covered under bumper to bumper and it would be $200. Service was great; annoyed that sales said they would fix it and didn’t More

Excellant experience Pleasant, knowledgable and no pressure from Jeremy or Joseph to sale me a car which was very important to me. Finance department worked with me to fi Pleasant, knowledgable and no pressure from Jeremy or Joseph to sale me a car which was very important to me. Finance department worked with me to find the solution to meet my requirements. Details of the RDX were explained in its entirety leaving no questions for me. More

Excellent service Smooth transaction from start to finish. Didn’t feel pressured to commit to buying a vehicle. Greg mills the sales rep did an excellent job Smooth transaction from start to finish. Didn’t feel pressured to commit to buying a vehicle. Greg mills the sales rep did an excellent job More

Didn’t want to buy a car This is my second time doing business with Ferman Acura. A whole different team of sales, management and finance than three years ago. And it was just This is my second time doing business with Ferman Acura. A whole different team of sales, management and finance than three years ago. And it was just as good an experience! This tells me that there is something consistently solid about Ferman as a company, and it surely was evident in their employees. I went in to turn in my lease, not sure what to do, and I was not “sold” in the traditional steroetypical car salesman way. In fact they gave me good reasons to keep my lease. Austin was attentive and patient and super knowledgeable. But never pushy. And finance/Everett was super kind and honestly guided me towards the options I should have after listening to me (I only bought one of the many on the list). Management was great too. Overall this dealership has made me an Acura customer for life. More

Fantastic Knowledgeable and patient folks provided us great experience. We took our time to drive, explore and decide between vehicles ... like 6 hrs that too w Knowledgeable and patient folks provided us great experience. We took our time to drive, explore and decide between vehicles ... like 6 hrs that too with 2 kids. Had a great experience and are extremely satisfied with Jim and Ernest! More

All needs met Personnel were great. Was very satisfied with services provided. Will continue to utilize Ferman for my future auto needs as they occur whatever they Personnel were great. Was very satisfied with services provided. Will continue to utilize Ferman for my future auto needs as they occur whatever they are. More

Very satisfied Thank you for honoring my warranty. I would have loved to have received a spare FOB with my purchase for backup but was unable to come to any agreemen Thank you for honoring my warranty. I would have loved to have received a spare FOB with my purchase for backup but was unable to come to any agreement on that More

New vehicle lease Friendly, courteous staff all working together to satisfy return of 2016 leased vehicle and secure a newer, larger and affordable one with new safety Friendly, courteous staff all working together to satisfy return of 2016 leased vehicle and secure a newer, larger and affordable one with new safety technologies. More