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Maus Acura of North Tampa

Tampa, FL

4.8
1,434 Reviews

11025 N Florida Ave

Tampa, FL

33612

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Showing 1,434 reviews

August 21, 2018

fair and fast deal deal was made fair and fast. time spent a dealership was very efficient. appointment times were easy to make and made when it was easy for me not for More

by scootdown2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jereme
Aug 22, 2018 -

Maus Acura of North Tampa responded

Thank you for the review!

August 21, 2018

Ferman Acura Sales Team German Acura is an excellent dealership! I received great service from both Dave Constant Nd Paul Castillo. They were very professional and know how More

by mej638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Castillo,Linden Mason,David Constant
Aug 22, 2018 -

Maus Acura of North Tampa responded

Thank you for the review!

August 21, 2018

Excellent communication during repairs Furman was great to work with they provided great communication during my repair process. I would definitely take my car to them again if needed More

by Michelle Braswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision center
Aug 22, 2018 -

Maus Acura of North Tampa responded

Thank you for the review!

August 21, 2018

Oil change Bryan is always professional, informative and helpful. My vehicle was due on time. The experience was exceptional as always and I would highly recomme More

by ALMARTINEZ40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
Aug 22, 2018 -

Maus Acura of North Tampa responded

Thank you for the review!

August 20, 2018

Great customer service Alan greeted us immediately upon entering the dealership. (This has not been our experience at other dealerships.) He was not pushy and did not pressu More

by lwalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Steinberg
Aug 22, 2018 -

Maus Acura of North Tampa responded

Thank you for the review!

August 20, 2018

Excellent response I had a flat tire on a Friday afternoon. They worked me in first thing on Saturday. So appreciate their responsiveness! I pulled in a few minutes bef More

by LWD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stevens
Aug 22, 2018 -

Maus Acura of North Tampa responded

Thank you for the review!

August 20, 2018

great service and very helpful Ferman Acura is a solid operation - great service, knowledgeable sales people and great selection of cars.- This is my third lease from this dealersh More

by kpp78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rebello
Aug 22, 2018 -

Maus Acura of North Tampa responded

Thank you for the review!

August 19, 2018

Easy buy! Shopping at ferman Acura was a great experience! It was my first time purchasing a car and I intially felt very nervous. Matt and Brad were so kind, More

by Sjaber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Aug 20, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

August 18, 2018

BAIT AND SWITCH WORST CUSTOMER SERVICE EVER Initially contacted through TrueCar, after days of calls, texts and emails arranged test drive, only to arrive at dealership 30miles away from my home More

by Shellbelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer (internet specialist), Alistair
Aug 20, 2018 -

Maus Acura of North Tampa responded

We apologize for the negative experience you had with us. Please contact our manager, Keith Miller at (941) 302 1262 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 16, 2018

Lease Acura TLX The team always delivers, they take care of us guests in great ways. Definitely recommend to everyone. The vehicle is amazing and it’s treating me wel More

by keenec4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Bostick
Aug 17, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

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