
Maus Acura of North Tampa
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 1,434 reviews
fair and fast deal deal was made fair and fast. time spent a dealership was very efficient. appointment times were easy to make and made when it was easy for me not for deal was made fair and fast. time spent a dealership was very efficient. appointment times were easy to make and made when it was easy for me not for the dealership. More
Ferman Acura Sales Team German Acura is an excellent dealership! I received great service from both Dave Constant Nd Paul Castillo. They were very professional and know how German Acura is an excellent dealership! I received great service from both Dave Constant Nd Paul Castillo. They were very professional and know how to deliver outstanding customer service. I live in Sarasota, but I was willing to drive 70 miles since I was convinced they would be a quality group based on our early discussions. They definitely delivered on all of their promises and commitments. I highly recommend Ferman Acura! More
Excellent communication during repairs Furman was great to work with they provided great communication during my repair process. I would definitely take my car to them again if needed Furman was great to work with they provided great communication during my repair process. I would definitely take my car to them again if needed More
Oil change Bryan is always professional, informative and helpful. My vehicle was due on time. The experience was exceptional as always and I would highly recomme Bryan is always professional, informative and helpful. My vehicle was due on time. The experience was exceptional as always and I would highly recommend Ferman. More
Great customer service Alan greeted us immediately upon entering the dealership. (This has not been our experience at other dealerships.) He was not pushy and did not pressu Alan greeted us immediately upon entering the dealership. (This has not been our experience at other dealerships.) He was not pushy and did not pressure us to make a decision. He explained all of the features of the vehicle and was very respectful throughout the entire process. John in Finance was also very friendly and did not try to push us into purchasing things which we had already said no to. This was the most pleasant experience I’ve ever had purchasing a vehicle. I will definitely recommend this dealership, especially Alan, to others in the market for a vehicle. More
Excellent response I had a flat tire on a Friday afternoon. They worked me in first thing on Saturday. So appreciate their responsiveness! I pulled in a few minutes bef I had a flat tire on a Friday afternoon. They worked me in first thing on Saturday. So appreciate their responsiveness! I pulled in a few minutes before the appointment time, and I was on my way in an hour. More
great service and very helpful Ferman Acura is a solid operation - great service, knowledgeable sales people and great selection of cars.- This is my third lease from this dealersh Ferman Acura is a solid operation - great service, knowledgeable sales people and great selection of cars.- This is my third lease from this dealership - they make the process very smooth. More
Easy buy! Shopping at ferman Acura was a great experience! It was my first time purchasing a car and I intially felt very nervous. Matt and Brad were so kind, Shopping at ferman Acura was a great experience! It was my first time purchasing a car and I intially felt very nervous. Matt and Brad were so kind, patient, and helpful toward me through out the whole process. They made my first car purchasing experience so simple and easy! More
BAIT AND SWITCH WORST CUSTOMER SERVICE EVER Initially contacted through TrueCar, after days of calls, texts and emails arranged test drive, only to arrive at dealership 30miles away from my home Initially contacted through TrueCar, after days of calls, texts and emails arranged test drive, only to arrive at dealership 30miles away from my home, almost an hour drive to find the CAR NOT THERE but they wanted to offer me a BETTER VALUE, 6 year older car with triple mileage. STAY AWAY FROM THEM!! If I could have given 0 stars I would have More
Lease Acura TLX The team always delivers, they take care of us guests in great ways. Definitely recommend to everyone. The vehicle is amazing and it’s treating me wel The team always delivers, they take care of us guests in great ways. Definitely recommend to everyone. The vehicle is amazing and it’s treating me well! More