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Maus Acura of North Tampa
Tampa, FL
1,431 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,431 reviews
July 25, 2018
Great service advisor After my car problem was resolved I got into the car and saw that the navigation and radio were not working. Robert helped me to the end ( It probabl After my car problem was resolved I got into the car and saw that the navigation and radio were not working. Robert helped me to the end ( It probably took 30 minutes of his time )until everything was working properly .Thanks, Robert! More
by MFR
Verified CustomerEmployees Worked With
Robert
July 25, 2018
Great service center Thank you all for always being so accommodating. Can’t thank you enough for the amazing work you guys do and your patience with my two little ones. Thank you all for always being so accommodating. Can’t thank you enough for the amazing work you guys do and your patience with my two little ones. More
by ashley_misner
Employees Worked With
Todd Schuler
July 25, 2018
Electrical issues I’m generally pleased with the caliber of work that Ferman performs, although it’s a little frustrating when I’m advised that my transmission needs a I’m generally pleased with the caliber of work that Ferman performs, although it’s a little frustrating when I’m advised that my transmission needs a flush when it had been done 4 times when the torque converter failed 6 months ago and was repaired at the same place. I appreciate the fine loaner car and the general courtesy of all Ferman personnel. I wish my 2012 RL was not having so many problems. Failed switches, transmission and other issues are souring me to the Acura brand after 20 years of driving these cars. More
by stevepipeman
Employees Worked With
Todd Schuler
July 25, 2018
Great service This dealer is very professional and has great service. Would highly recommend this dealership. They are nice, courteous, clean, and very efficient. O This dealer is very professional and has great service. Would highly recommend this dealership. They are nice, courteous, clean, and very efficient. Over the years, I have found Ferman Acura to be fair and they have exceeded my expectations. More
by CROYGATOR
Employees Worked With
Todd Schuler
July 25, 2018
Fixing the beamer Josh was very helpful and outlined exactly what they would do. I was given a written estimate and a time frame. The work was completed o time and loo Josh was very helpful and outlined exactly what they would do. I was given a written estimate and a time frame. The work was completed o time and looked good. More
by Crash
Employees Worked With
Josh in service
July 25, 2018
Bought new MDX from Jerome Nadeau Very quick and fast transaction great price!! Thank you! I highly recommend him and the dealer ship! Also Ernst I’m finance was very helpful! Very quick and fast transaction great price!! Thank you! I highly recommend him and the dealer ship! Also Ernst I’m finance was very helpful! More
by MARIPYDF
Employees Worked With
Jerame Nadeau
July 24, 2018
Attention to detail with great customer service Robert was the Service man who provided excellent attention to the purpose I brought my MDX in to Ferman. His summary to technicians was on point leav Robert was the Service man who provided excellent attention to the purpose I brought my MDX in to Ferman. His summary to technicians was on point leaving no room for misunderstanding. He was clear with me on timeline for completion of repairs and all future maintenance of the vehicle. Highly recommend Robert and Ferman on Nebraska if interested in honest, timely and professional care. Also, Bill the driver is a wonderful man to talk with; he’s helpful and will make you feel comfortable that you don’t want to get out the huge comfy van. He’s a safe driver also. More
by Nixon4201
Employees Worked With
Robert Walker
July 24, 2018
Excellent Everyone was very nice. They made me feel like I was not at a service location. Very nice experience. I will return for my next service. Everyone was very nice. They made me feel like I was not at a service location. Very nice experience. I will return for my next service. More
by SBRACERO10
Employees Worked With
Todd Schuler
July 23, 2018
2019 RDX purchase Made the purchase convenient and easy. Salesman, Finance support was outstanding. They came in on their day off to make things happen. Everyone was Made the purchase convenient and easy. Salesman, Finance support was outstanding. They came in on their day off to make things happen. Everyone was friendly, courteous and went out of their way to make things work out. Great service!" More
by JAMES.A.ALLSBROOK.CIV
Employees Worked With
Austin Barrett
July 23, 2018
Ok experience Acura is a luxury car, the new sales manager David needs to understand that he is not selling “used” cars to long time Acura Car drivers. Please be ho Acura is a luxury car, the new sales manager David needs to understand that he is not selling “used” cars to long time Acura Car drivers. Please be honest to your customers and you will never have an issue. We really miss Gray he was the best. If it wasn’t for Mike the new GM and Austin this would have been a bad experience. More
by TIFFANEY
Employees Worked With
Austin Barrett,Greg Mills
