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Maus Acura of North Tampa
Tampa, FL
1,486 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,486 reviews
August 18, 2018
BAIT AND SWITCH WORST CUSTOMER SERVICE EVER Initially contacted through TrueCar, after days of calls, texts and emails arranged test drive, only to arrive at dealership 30miles away from my home Initially contacted through TrueCar, after days of calls, texts and emails arranged test drive, only to arrive at dealership 30miles away from my home, almost an hour drive to find the CAR NOT THERE but they wanted to offer me a BETTER VALUE, 6 year older car with triple mileage. STAY AWAY FROM THEM!! If I could have given 0 stars I would have More
by Shellbelle
Employees Worked With
Jennifer (internet specialist), Alistair
August 16, 2018
Lease Acura TLX The team always delivers, they take care of us guests in great ways. Definitely recommend to everyone. The vehicle is amazing and it’s treating me wel The team always delivers, they take care of us guests in great ways. Definitely recommend to everyone. The vehicle is amazing and it’s treating me well! More
by keenec4
Verified CustomerEmployees Worked With
Leroy Bostick
August 16, 2018
Quick sales service! It was a pleasant experience in terms of arrival and then taking ownership of my vehicle! I would consider purchasing another vehicle from this dealer It was a pleasant experience in terms of arrival and then taking ownership of my vehicle! I would consider purchasing another vehicle from this dealership in the future! More
by hnguyen407
Employees Worked With
Paul Castillo,David Constant
August 15, 2018
Fast, Efficient, Effective Quick help as soon as you pull in the service drive. My service advisor Todd was prompt and courteous. Was only in for an oil change but they took car Quick help as soon as you pull in the service drive. My service advisor Todd was prompt and courteous. Was only in for an oil change but they took care of a couple of small nagging things as a courtesy as well. Spectacular experience. More
by JLMARGOL
Employees Worked With
Todd Schuler
August 15, 2018
Customer Service #1 A great service department. Everyone is so professional and so easy to work with each time I bring my car in for service. Thanks Michael Stevens, Gr A great service department. Everyone is so professional and so easy to work with each time I bring my car in for service. Thanks Michael Stevens, Great Job. Also shout out to Alan Steinberg, my salesman. He was the best to work with when I purchased my Acura RDX. More
by KHP371
Employees Worked With
Alan Steinberg
August 15, 2018
Always great service Always get great service from Bryan and his team. Have been taking my car here for 6 years now. There was a period of time when I would drive all the Always get great service from Bryan and his team. Have been taking my car here for 6 years now. There was a period of time when I would drive all the way to Sarasota for Acura service even though I purchased my hotel at Ferman. Did not have good experience with service, but Bryan changed all of that. It’s a pleasure to bring my car in for service! Thanks!!! More
by jdant452
Employees Worked With
Austin Barrett,Bryan Anderson
August 15, 2018
Todd's Patients and great customer service I wanna say thank you to Todd and the manager that called me about my issue I really appreciate you all being patient with me and I really appreciate I wanna say thank you to Todd and the manager that called me about my issue I really appreciate you all being patient with me and I really appreciate you all fixing my problem, so far my car has not Alerted me about the gas cap Usually by now it would have went off so I think the problem is fixed thank you guys very much. I love my acura. More
by bradleysellers
Employees Worked With
Todd Schuler
August 15, 2018
Love, love love these people!! I just bought my second Acura from this dealership!! Everyone (especially my salesman, Linden) are so professional yet easy to work with! Linden wor I just bought my second Acura from this dealership!! Everyone (especially my salesman, Linden) are so professional yet easy to work with! Linden works very hard to get his guests exactly what they want. I hope he never retires!! More
by DANI0315
Employees Worked With
Linden Mason
August 15, 2018
Great Service! Everytime I stop in they are prompt, curious and professional. They care about my car and always keep it running great. All the staff is very nice and Everytime I stop in they are prompt, curious and professional. They care about my car and always keep it running great. All the staff is very nice and helpful. More
by ANAMARY.VALDES
Employees Worked With
Bryan Anderson,Todd Schuler
August 14, 2018
Great experience Always have great service at Ferman Acura. Very expensive fix but luckily they checked my warranty for me and I got it fixed for free! Thank you Ferma Always have great service at Ferman Acura. Very expensive fix but luckily they checked my warranty for me and I got it fixed for free! Thank you Ferman More
by RSXBETH1
Employees Worked With
Bryan Anderson,Todd Schuler
