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Maus Acura of North Tampa

Tampa, FL

4.8
1,434 Reviews

11025 N Florida Ave

Tampa, FL

33612

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Showing 1,434 reviews

July 19, 2018

new car Transaction would have been more smooth/faster had finance manager been aware of the paperwork prior to signing for the car but otherwise the car is g More

by no2at123467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Steinberg
Jul 20, 2018 -

Maus Acura of North Tampa responded

We look forward to serving you in the future!

July 19, 2018

Service review I have gone to this service advisor multiple times for the same battery drainage issue in my vehicle. Instead of looking for the underlying reason why More

by Brooklynj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Schuler
Jul 20, 2018 -

Maus Acura of North Tampa responded

Thank you for your review, Brooklyn! Please contact us to let us know how we can serve you better next time.

July 19, 2018

Happy with RDX service Service was scheduled at convenient time for me. My service specialist checked to see if I needed a ride to work. Driver on shuttle was pleasant and More

by jque1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike S.
Jul 19, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

July 19, 2018

Worst customer service The vehicle we dropped off for service with Mike on 6/1/18 and picked up on 7/17/18. We were told that we had to wait until a vehicle was traded in or More

by Matari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Stevens
Jul 20, 2018 -

Maus Acura of North Tampa responded

We apologize for the negative experience you had with us, Matari. We strive to do our best at our dealership. Please contact Joe Feola at (813) 690-8453, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

July 18, 2018

This place was great!! This dealership is one of a kind all the way from its leadership down to the sales team making sure you have a good experience when purchasing a vehic More

by CONRANJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Brad, Jerame
Jul 18, 2018 -

Maus Acura of North Tampa responded

We look forward to serving you in the future, Conran!

July 18, 2018

Scratches on my right passenger door When my car was brought in for repairs, it have no scratches on it. However, when I came to pick up my car last Thursday, July 12, 2018 thank goodnes More

by CHARMAINE.KERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Jul 19, 2018 -

Maus Acura of North Tampa responded

Thanks for your review, Charmaine!

July 18, 2018

Smoothest car buying experience I’ve ever had. From the moment I called and spoke to the sales manager to the sales experience. Everyone was very professional, knowledgeable and courteous. I would More

by DAVID.GONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Castillo
Jul 18, 2018 -

Maus Acura of North Tampa responded

Thank you for your review, David!

July 18, 2018

Never disappointed! From the time you drive up to the service area, you are treated as if EVERYONE is so appreciative of your choosing Ferman. Everyone smiles, greets yo More

by Laura Hohman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Schuler
Jul 19, 2018 -

Maus Acura of North Tampa responded

We look forward to serving you in the future, Laura!

July 18, 2018

Professional and courteous staff Great service. Todd is always willing to go the extra mile to solve any problems that I have. We certainly value loaner car that is shared with us fo More

by jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Schuler
Jul 19, 2018 -

Maus Acura of North Tampa responded

Thank you for your review, JP!

July 16, 2018

A+ Service Alan was super helpful and professional during my entire experience st Ferman. Alan made it extremely easily to work with and helped find the perfect More

by ALEXTay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Steinberg
Jul 17, 2018 -

Maus Acura of North Tampa responded

We look forward to serving you in the future!

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