Maus Acura of North Tampa

Oil change Fast and friendly service as always, I've never had a problem with this dealership. I've brought my car in to Todd for the past 2 years. Fast and friendly service as always, I've never had a problem with this dealership. I've brought my car in to Todd for the past 2 years. More

Awesome service Joey is awesome as well as ernest the finance manager. They are working hard to get everything for my deal finalized and I know everyone has my best i Joey is awesome as well as ernest the finance manager. They are working hard to get everything for my deal finalized and I know everyone has my best interest in mind. More

Great customer care and service Made an appointment online to bring my 2016 RDX in for service, the air conditioner stopped working. I had just had vehicle in for regular service che Made an appointment online to bring my 2016 RDX in for service, the air conditioner stopped working. I had just had vehicle in for regular service check a few days before and since I had never had a single issue before, I was concerned. When I pulled in to drop car off, I was immediately greeted by Robert Walker my service advisor, who had my car brought back to be looked at. After a short time I was told parts needed to be ordered and that this would take a few days. I was lent a beautiful new RDX and sent on my way. It took a few more days to get parts, Robert was in constant communication with me about the status of my car the entire time. When I arrived to pick up my RDX, Robert was very thorough in explaining to me what was done to fix it, he also made sure It was wased & cleaned inside and out. Nobody likes the inconvenience of losing air conditioner in August in Florida, but these things happen and I was very pleased with the overall care I received. More

Service work on my Accura As always, Todd was expecting me upon arrival and allowed me to clarify my exact concerns. He kept in touch during the process, kept all promises, an As always, Todd was expecting me upon arrival and allowed me to clarify my exact concerns. He kept in touch during the process, kept all promises, and made me feel very comfortable during it all. Technicians were also awesome and I was pleased with all work. More

Good experience Purchased a new RDX and was very pleased with my experience. All staff were helpful and attentive. I did not feel pressured and all my questions were Purchased a new RDX and was very pleased with my experience. All staff were helpful and attentive. I did not feel pressured and all my questions were answered in a timely manner. More

Miscommunication Bought the car and thought nothing was wrong with it comes to find out the passenger speaker is broken and a control arm is broken and the CD player d Bought the car and thought nothing was wrong with it comes to find out the passenger speaker is broken and a control arm is broken and the CD player doesn’t work at all More

Routine oil change, tire rotation As always the service department gets me in and out in the time promised. Communication is very good as the work is performed. The waiting area is ple As always the service department gets me in and out in the time promised. Communication is very good as the work is performed. The waiting area is pleasant. More

Great ...as usual The crew provides great service! I am always met with a smile. They're attentive to my concerns with my MDX. I would totally recommend Ferman on Flori The crew provides great service! I am always met with a smile. They're attentive to my concerns with my MDX. I would totally recommend Ferman on Florida for a vehicle purchase. More

Great dealer. Great salesman. Great experience. Very easy. Very fast. Very honest. What I was told was exactly what I received. I normally have a hard time recommending a car dealer. I highly recomm Very easy. Very fast. Very honest. What I was told was exactly what I received. I normally have a hard time recommending a car dealer. I highly recommend Fernan! More

Awesome Service Dept. Bryan is the best service advisor I have ever have. He's been taking great care of my service need since 2012 and he's always professional, honest, a Bryan is the best service advisor I have ever have. He's been taking great care of my service need since 2012 and he's always professional, honest, and courteous every time. With service advisor like that, why goes to anywhere else? Thank you Bryan. More