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Maus Acura of North Tampa

Tampa, FL

4.8
1,480 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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11025 N Florida Ave

Tampa, FL

33612

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Showing 1,480 reviews

August 01, 2018

Quick service and problem was resolved Every time I bring my car in for service here I get really good customer service, fast service and love they clean my car. Always a good experience. More

by MSWEARENGIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 02, 2018 -

Maus Acura of North Tampa responded

Thanks for your review!

August 01, 2018

Service Going on a long road trip wanted to make sure my car what up for the trip and had my RDX checked out and was advised she is ready to go. The wait was More

by Rvgilbert59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Schuler
Aug 01, 2018 -

Maus Acura of North Tampa responded

Thanks for your review, Gilbert!

July 31, 2018

Excellent service. To much waiting for financing,all other are very good..sales and manager .are excellent. Everything is negotiable .over all very good.and also we are More

by VETTICADAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linden Mason
Aug 01, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

July 31, 2018

Great service Linden was a fantastic sales person. He was not aggressive, which we appreciated. He was graciously persistent. We would definitely do business with h More

by JASONAZZARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linden Mason
Aug 01, 2018 -

Maus Acura of North Tampa responded

Thank you, Jason!

July 31, 2018

Steering making moaning noises Everyone i talked to really listened to my description of the problem - gave me an idea of what they thought it might be. I was told what the problem More

by NPOINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson,Todd Schuler
Aug 01, 2018 -

Maus Acura of North Tampa responded

We look forward to serving you in the future!

July 31, 2018

Excellent Every time I have to visit the service center, it Is as if I am not at the mechanic. The service is awesome and the waiting area is very comfortable More

by SBRACERO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Schuler
Aug 01, 2018 -

Maus Acura of North Tampa responded

Thanks for your review!

July 30, 2018

Amazing experience! I can’t say enough nice things about Linden and Brad! I had a great experience and would highly recommend Ferman Acura to anyone looking for a new ca More

by ASHLEYCOLE014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linden Mason
Jul 31, 2018 -

Maus Acura of North Tampa responded

Thank you for your review, Ashley!

July 30, 2018

Excellent service thanks I came 45 minutes before my appointment they always take my car, I asked this ok to came early they tall me Is my pleasure to service More

by victocan24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gray Burtchaell
Jul 31, 2018 -

Maus Acura of North Tampa responded

Thank you for your review!

July 30, 2018

Excellent service Excellent service, my service. Advisor Brian Anderson was great, very knowledgeable, and courteous, I highly recommend ferman acura for all your ser More

by moonieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
Jul 31, 2018 -

Maus Acura of North Tampa responded

We look forward to serving you in the future!

July 28, 2018

Simple oil change It is not good when you have been with the same dealer for over 10 years and feel that the last 3 visits the dealer rep is trying to rip you off. More

by SACHKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Walker
Jul 30, 2018 -

Maus Acura of North Tampa responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact Joe Feola at (813) 690-8453, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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