Maus Acura of North Tampa

Service at Ferman Acura is a source of confidence for me My service advisors Brian and Todd at Ferman Acura have always been very friendly and I feel that I get the best service at a good price. I get a lot My service advisors Brian and Todd at Ferman Acura have always been very friendly and I feel that I get the best service at a good price. I get a lot of work done sitting in the lounge. Hence, I have never considered taking my car anywhere but Ferman. Frankly, good service might push me to get another Acura to replace one of the current ones. More

Top Notch Service!! I was very happy with the service and attention the staff provided. They were professional and informative, which I personally enjoyed thoroughly!! No I was very happy with the service and attention the staff provided. They were professional and informative, which I personally enjoyed thoroughly!! No lies and no fake stories. Thank you Thank you I would definitely recommend this dealership.. More

Thrilled with Ferman Acura and its service The staff (Todd Schuler, Bryan Anderson, etc.) provided us with excellent and courteous service that solved the problems that brought us once more to The staff (Todd Schuler, Bryan Anderson, etc.) provided us with excellent and courteous service that solved the problems that brought us once more to Ferman Acura. Completely satisfied, as always. More

Always professional I always take my Acura ILX for maintenance at Ferman Acura and I am always pleased. Their prices are surprisingly reasonable, their staff is polite, I always take my Acura ILX for maintenance at Ferman Acura and I am always pleased. Their prices are surprisingly reasonable, their staff is polite, and their waiting area is clean and comfortable! More

It was a very good experience purchasing my vehicle I’m very Because the sales person did not push us and he tried to the best of his ability to answer every question and made us feel made us feel very warm and Because the sales person did not push us and he tried to the best of his ability to answer every question and made us feel made us feel very warm and very content with the dealing of them via purchasing the car More

Paint protection plan Great place. Everyone is always helpful. Great service. My only complaint is that I am super annoyed with all of the survey requests!! I got a new car Great place. Everyone is always helpful. Great service. My only complaint is that I am super annoyed with all of the survey requests!! I got a new car last month and I’ve probably been asked to complete 12 surveys. Not sure what’s going on with that, but even after unsubscribing, I am still getting yet again another survey to complete. Will just have to start giving a poor rating for every survey I get. I would’ve given 5 Stars but it’s been a month now so I’m going with just 4 stars now. More

Good customer service Robert isn’t always very friendly and professional. I always seem to be assigned him when I go, nice to have consistency. The service was prompt and Robert isn’t always very friendly and professional. I always seem to be assigned him when I go, nice to have consistency. The service was prompt and the lounge was comfortable. More

Best customer service I have had in a long time! My MDX had some major computer issues causing the vehicle to be in and out of the shop… Mostly in… Over the course of the last eight months. Not only My MDX had some major computer issues causing the vehicle to be in and out of the shop… Mostly in… Over the course of the last eight months. Not only did Furman Acura provide me a loaner car they also brought it to me several times when I needed it. In addition because we lease the vehicle they actually paid my lease payment for me for three months. It was the right thing to do and they never questioned it when I talked to them about it. Still having trouble with the car still working with Furman but I know they’re going to get it right! More

Great experience Bryan was so helpful and detailed in making sure my car was fixed correctly. I received a loner car and updated phone calls on my vehicle progress. Bryan was so helpful and detailed in making sure my car was fixed correctly. I received a loner car and updated phone calls on my vehicle progress. More

Repair Work performed was done in a timely and efficient manner. Waited while vehicle was in the service department and they finished in a timely manner. Work performed was done in a timely and efficient manner. Waited while vehicle was in the service department and they finished in a timely manner. More