
Maus Acura of North Tampa
Tampa, FL
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Great service. Quick and easy. Thanks to Austin Barrett and John Rebello at Ferman Acura for making the transaction quick and easy. Always helpful and informative. No high pressure Thanks to Austin Barrett and John Rebello at Ferman Acura for making the transaction quick and easy. Always helpful and informative. No high pressure sales tactics. Thanks guys! More
Purchasing SUV Joseph was very professional and knowledgeable of the SUV we purchased. Customer service is extremely important to us and he was on top of things, Joseph was very professional and knowledgeable of the SUV we purchased. Customer service is extremely important to us and he was on top of things, More
Good service As usual, the service department was efficient and thorough. Todd kept me informed of what was needed. I have always had my car serviceed at Ferman As usual, the service department was efficient and thorough. Todd kept me informed of what was needed. I have always had my car serviceed at Ferman and have always been pleased. More
A1 Service Quick, efficient, and I they took a real interest in my vehicle. I got there a little early but they got my vehicle in right away and finished it off Quick, efficient, and I they took a real interest in my vehicle. I got there a little early but they got my vehicle in right away and finished it off with a car wash. More
Average Too many discrepancies between the quoted price on the phone, price when you get there, whats on the web site and what you get charged. Todd is not a Too many discrepancies between the quoted price on the phone, price when you get there, whats on the web site and what you get charged. Todd is not as wonderful as everyone is saying on here. However, the rest of the service advisors I dealt with there (there are three others I believe ) have all been wonderful and helpful. They alone get five stars! More
Seamless Mike is amazing and makes it a seamless process, always professional and courteous. The restrooms are always clean and the waiting area is comfortable Mike is amazing and makes it a seamless process, always professional and courteous. The restrooms are always clean and the waiting area is comfortable. Thanks More
Everything about my experience was excellent. I will definitely use them for my future Acura service needs. They did exactly what they said they were going to do, and they did it in a very time I will definitely use them for my future Acura service needs. They did exactly what they said they were going to do, and they did it in a very timely fashion. More
Ferman Acura I buy and service all my Acura vehicles only at Ferman. Great service, great dealership. Always professional and friendly staff. All my concerns alway I buy and service all my Acura vehicles only at Ferman. Great service, great dealership. Always professional and friendly staff. All my concerns always addressed. I trust only Ferman. More
Did do what they said My service went extremely fast, this is a good thing except when I asked the service manager if my car was washed he said yes. Unless it dryed in 5 mi My service went extremely fast, this is a good thing except when I asked the service manager if my car was washed he said yes. Unless it dryed in 5 minutes, it wasn’t done. Not a big deal except for what else didn’t they do that they said they did and charged me. More
Services Excellent service. My service specialist was courtesy and my service was on time. The technican fixed my on my car bumper (it had a small dent) wit Excellent service. My service specialist was courtesy and my service was on time. The technican fixed my on my car bumper (it had a small dent) without charging me. I am most greatful More