Maus Acura of North Tampa - Service Center

Service Center Review Wonderful. The "meet and greet" when I drove in was professional and friendly; my service rep, Robert Walker, immediately welcomed me into the servic Wonderful. The "meet and greet" when I drove in was professional and friendly; my service rep, Robert Walker, immediately welcomed me into the service center. Upon completing my initial service request, Robert informed me that one of my tires was slipping off the belt and should be replaced. Following a brief discussion of my options and associated costs, we decided to replace both rear tires and do an alignment. During our discussions, I never felt pressured to go one way or the other. And as always, I enjoy my brief encounters with Bryan Anderson. I've been a Ferman customer since coming to Florida (2011) and Bryan was my 1st service rep. His friendliness and good humor make him a wonderful asset to Ferman Acura. More

Ferman Acura Outstanding Service Visit Robert Walker At Ferman Acura is always great, he is very knowledgeable, efficient, friendly and professional . Robert always make sure his service te Robert Walker At Ferman Acura is always great, he is very knowledgeable, efficient, friendly and professional . Robert always make sure his service team performed the schedule service and multi inspection on time and as agreed. I really appreciate that Robert always available to answer my questions in my TLX. Thank You. Rosa and Luis Andujar. More

Easy appointment, relatively fast service Service and multi point inspection were performed as agreed with only minor recommendations that can be reviewed at the next service interval. Overal Service and multi point inspection were performed as agreed with only minor recommendations that can be reviewed at the next service interval. Overall a satisfactory experience.n More

excellent everybody did an excellent job. The car was repaired nicely and timely. I was well informed on the issue and how the repair would proceed. everybody did an excellent job. The car was repaired nicely and timely. I was well informed on the issue and how the repair would proceed. More

Great fast service! Very professional prompt service. Always explain service being done or needed very well. The waiting is comfortable and allows you to get things Very professional prompt service. Always explain service being done or needed very well. The waiting is comfortable and allows you to get things dome while you wait. More

Robert Walker is very helpful! After the service, Robert sat with me in my car and helped me get the display the way I wanted it. Very patient and helpful! After the service, Robert sat with me in my car and helped me get the display the way I wanted it. Very patient and helpful! More

Great Customer Service I'm very happy with the overall service and customer friendly. I was well informed with everything related to the Service and Recall. Michael is the b I'm very happy with the overall service and customer friendly. I was well informed with everything related to the Service and Recall. Michael is the best. :-) More

Awesome customer service Everyone is always professional, pleasant, polite and courteous. Great atmosphere during my visits. Teamwork is what I see. That is a very good sign t Everyone is always professional, pleasant, polite and courteous. Great atmosphere during my visits. Teamwork is what I see. That is a very good sign that I chose the right dealership to do business with. More

Oil change I was very pleased with my service that I received on Wednesday. I was greeted with a smile and my car was taken back immediately. Robert explained ev I was very pleased with my service that I received on Wednesday. I was greeted with a smile and my car was taken back immediately. Robert explained everything to my understanding and I look forward to working with him in the future. More

Always a pleasant experience! Love the guest lounge and coffee machine. I like the separate work room as well for privacy. Employees are so pleasant and friendly. Great atmosphe Love the guest lounge and coffee machine. I like the separate work room as well for privacy. Employees are so pleasant and friendly. Great atmosphere- people seem to be happy working there. I enjoy having my car serviced here because I know they will take care of me. More